Operational Process Specialist

At BioScript Solutions, we’re committed to simplifying access to specialty care for people with chronic health conditions and rare diseases. From our home base in Atlantic Canada, we’ve grown into a national network of 13 pharmacies, 100+ Coverdale Clinics, and comprehensive patient support programs (NavieGo) that serve thousands of people across the country. And together, with our third-party logistics and A&D Wholesale operations, we’re proud to be a Canadian leader in specialty health care.

Your future starts here

The Operational Process Specialist will play a key role in the ongoing operational process improvement initiatives of BioScript Solutions and will report to the Director, Operational Excellence and Quality Management. This individual will be involved in process mapping and modelling, analysis, design, implementation and performance monitoring. Improvement projects could range from helping to plan and implement day-to-day corrective actions, to large-scale transformation projects. This individual will also be responsible for the development and maintenance of process simulation models for our multiple businesses.

How you will make an impact

• process mapping, modelling, analysis, design and implementation
• preparing, facilitating and presenting findings and suggestions to multiple business units and multiple levels of management in person and virtually
• developing and maintaining process simulation models
• assisting with the identification of process improvement initiatives through monitoring process performance data and use of simulation modelling
• extensive collaboration with all core business and enablement teams throughout the organization
• planning, implementing and managing change for process improvement projects

What you’ll bring to our team

• A minimum of 5 to 7 years’ experience planning, implementing and managing change for process improvement projects
• Bachelor’s degree, or equivalent combination of education and experience, in a healthcare, science or engineering related field, preferably Industrial Engineering or Industrial Engineering Technology
• Training and/or certification in one or more process management disciplines and/or methodologies such as Business Process Management, Lean Six Sigma, or other, is preferred
• Training and/or certification in root cause analysis, project management and change management are considered strong assets
• Experience with process simulation modelling using FlexSim is considered a strong asset
• Knowledge of BPMN 2.0 or other modelling languages
• Knowledge of pharmacy and/or infusion clinic, patient support program and drug wholesale operations would be an asset
• Knowledge of provincial college of pharmacy and Health Canada regulations applicable to the pharmaceutical supply chain would be an asset
• Knowledge of ISO 9001 would be an asset

Some travel is required, potentially requiring overnight stays. Mostly between offices in Oakville and Moncton, but travel to other sites across the country may be necessary.

With one tree planted for every new hire, why not start your new job on a green foot and help us lower our carbon footprint.

Job Status: Full Time, Permanent

Job Location:Moncton, NB or Oakville, ON

Application Deadline:February 4, 2022

Our commitment to our team, our patients, and our community

BioScript Solutions supports public health guidelines and recommendations regarding COVID-19 vaccines. As such, any offers of employment will be contingent on the candidate’s acceptance to comply with our COVID-19 Vaccination Policy.

As one of Canada’s Best Managed Companies, we offer a competitive total rewards package and paid time off to volunteer. From donation programs and local community engagement activities, to national charitable and environmental initiatives, our team’s passion for creating change extends from patient care to community care.

We’re proud to be an equal opportunity employer. As a people-centric organization, we’re committed to fostering a culture free of discrimination, and providing a safe space for all team members to express their individuality. Through our commitment to diversity, inclusion, belonging, and equity, we strive to provide an accessible workplace, where individuals feel valued, respected, and supported every day.

We encourage and accept all applications, however, only candidates selected for interviews will be contacted. Accommodations can be made available on request for candidates taking part in all aspects of the selection process. For inquiries, please email the talent acquisition team at recruitment@bioscript.ca.

Let’s Talk

If you’re looking for a collaborative and dynamic workplace where you can bring and be your best, apply now and join our #BestTeam