Field Agent - Kitchener(with housekeeping / property management background)

Conteúdo do emprego

Job description

It’s your lucky day, Upstay is looking for a Full-time Filed Agent - Kitchener to join our team in Ontario! Get Your Resume Ready!

Who We Are
Upstay is a hospitality company that designs, develops, and manages tech-enabled vacation homes and short-term rentals with 5-star service and support. We provide exceptional experiences by offering anticipatory hospitality services and innovative spaces that inspire and delight our guests.

Since launching, our team has rapidly grown to over 100+ employees operating 300+ homes in Canada and the US. Joining Upstay will provide you with the unique chance to join a high-growth start-up and explore new opportunities in a collaborative and inclusive environment.

What We Do
Our team is committed to providing compliant and locally beneficial vacation stay and short-term rentals that add value to the neighborhoods where we conduct business. We work with local governments and homeowner associations to develop standards and provide industry-wide leadership.

What Matters to Us
We have a passion for developing and managing tech-enabled real estate that makes a positive local impact. Quality finishes, modern design and exceptional service and support enables us to stand out in the marketplace.

How We Do I
We believe to build great communities we need to invest in the people of these communities. That’s why in every city we operate we employ local team members that demonstrate values and beliefs that enable us to make a positive impact. Our teams take responsibility and work collaboratively with all stakeholders to persevere and permanently solve issues.

Learn more at www.upstay.com

The role of the Filed Agent - Kitchener is a vital position within the company. You will be responsible for creating a clean and orderly environment for our arriving guests that will become a critical factor in maintaining and strengthening our reputation. On top of this, setting up the units to become homes in each new property before marketing photos are taken.

What You’ll Do

• Performs a variety of cleaning activities such as laundry, making beds, sweeping, mopping, dusting and polishing the vacation rental units, after guest checks out, according to the work schedule provided
• Check stocking levels of all consumables and replace when appropriate (ex. toilet paper, shampoo, soap, etc.)
• Perform delivery of items for guests in house as requested during scheduled hours
• Inspects the property for damage and reports it to the Guest Experience team and Head of Canadian Operations in a timely manner
• Ensures company quality standards are met while completing digital cleaning checklists
• Physically be on location to oversee set-up and all tasks related to new unit launching and design execution
• Setting up the rooms in each new property before it launches - this may include assembling furniture, decorating, setting the table with proper plates and flatware and glasses, setting up the beds with accent pillows, ensuring all decorations and accents are in place to maximize the look of the photos
• Periodically travelling to stores to pick-up required items for set-up/ staging (including décor items, artificial plants, bedding, flatware, small kitchen appliances, place mats, decorative pillows, etc.)
• Other duties as per requested

What You’ll Bring

• Prior experience as Residential Cleaner or Housekeeper, preferably in our industry (hotels, Airbnb, short-term rental).
• Familiarity with PMS system (Guesty, Breezeway preferred) and internal communicator software, Slack.
• Available to work flexible shifts days, evenings, weekends, and holidays.
• Own a reliable vehicle and valid driver’s licence. Gas allowance available based on the project assigned.
• Fluent in both written and oral English.
• Ability to work with little supervision and maintain a high level of performance
• Customer-oriented and friendly
• Prioritization and time management skills
• Working quickly without compromising quality

What We’ll Offer

• Range pay: $20.00 - $22.00 per hour
• Paid Time Off
• Gas allowance available based on the project assigned
• Benefits
• Great work environment and career opportunities!

Last Thing:

If this isn’t the job for you, perhaps you have a friend who would be a perfect fit? Send them this job posting.

Job Type: Full-time

Salary: $20.00-$22.00 per hour

Benefits:

• Dental care
• Disability insurance
• Paid time off
• Vision care

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Weekend availability