Entry Level/Intermediate Casualty Claims Representative (Secondment/Contract)

Conteúdo do emprego

From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you’ll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals.

At Intact, we’ll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts – the best the industry has to offer. You’ll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can: shape the future of insurance, win as a team, and grow with us.

About The Role

• This is a 12 month secondment/contract opportunity***
  

We’re looking to hire Casualty Claims Representatives at either the Entry level or Intermediate level to help get our customers back on track, so they can focus on what matters to them most.

As a Claims Representative for our Casualty team, you will be responsible for investigating and settling less complex insurance claims to ensure a prompt and fair settlement. You will provide quality service and ensure prompt and equitable settlement of claims in line with Corporate policies and standards. Your natural ability to negotiate, influence, prioritize, be proactive and think creatively on your feet will help you thrive in our collaborative and energetic culture.

Working Here Means You Will

• Be surrounded by a top-notch team of professionals and leaders – the best in the business
• Have the support, flexibility, and opportunities to be yourself and pursue your goals
• Build your legacy of delivering outstanding customer service, and be rewarded for your success
• Grow your experience and knowledge of things like insurance case law, regulatory changes, and negotiation by learning from your senior colleagues
• Thrive in a workplace that shares your values including respect and integrity
• Think and act creatively, while being guided by facts and your analytical mind
  

What You’ll Do Here

• Investigate insurance claims and work towards a prompt and fair settlement; develop action plans for conducting investigations including arranging for independent medical examinations, securing prior medical and/or employment history, determine contacts, interviews and/or other information to clarify and justify the claim.
• Document and analyze the information gathered on a file, interpret insurance policy wordings, determine coverage, and assess damage and/or liability
• Collaborate with our legal team to attend court proceedings, mediations, and settlement meetings when necessary
• Collaborate with your peers and other teams to resolve files thoroughly and quickly
• Be a go-to source for queries relating to investigations and the claims process
• Build relationships with vendors and communicate often with claims departments and liaise with adjusters, experts, management, and other claims representatives on technical and administrative issues
• Be heard and contribute to the improvement of day-to-day work in our Claims Centre of Excellence
  

Qualifications

What you bring to the table:

• 1-5 years of experience in handling claims, preferably experienced in Casualty Claims
• A natural at communication, analysis, and negotiation
• Known for your impressive documentation and organization skills
• Pursuing your Chartered Insurance Professional (CIP) designation
• Knowledge of appropriate provincial legislation is an asset
• A college diploma or a university degree is a strong asset
• Bilingualism is considered a definite asset
  

Here are a few reasons why others have joined our team:

• An award-winning, inspiring workplace that supports its people and recognizes great work
• Stimulating, challenging projects and development opportunities to help you grow your skills and career
  

Flexible Work Arrangements

We’re proud to support a flexible hybrid approach which gives everyone the best of both worlds. While there are no minimum or maximum time requirements, each team’s need for in-person connections will be different and there will be times you’ll join your colleagues at the office.

Closing Statement

We are an Equal Opportunity Employer

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.

This posting closes on May 19, 2022 at 11:59pm EST.

Referral Bonus

This role is eligible for employee referral bonus. #myReferrals1000

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