Director, Financial Advisory Services - Diversified

Conteúdo do emprego

What is the opportunity?

This Director Financing Specialist- Diversified role contributes to the strategic business priorities of revenue growth while improving client experience by leading a team of (Sr) Financing Specialists who focus in meeting the credit needs of clients while delivering a differentiated advice experience.

Office Location is flexible across Southwestern Ontario Region however mobility throughout is required

Client Experience

• Creates a collaborative environment by engaging with VP’s in routines to collaborate on meeting client’s credit needs
• Coach the team to take ownership of client problems escalating concerns to appropriate partners
• Inspires team to work with colleagues to execute a coordinated client management strategy as guided by the client prioritization and annual review requirements
  

Client Solutions and New Client Acquisition

• Coach and influence your team to deliver credit solutions to meet or exceed client needs and proactively identify additional opportunities to grow products / services
• Manages the credit renewal process for the region in collaboration with the VP’s, in an effective and proactive manner with consideration to fluctuating volumes, time required to complete analysis, structuring, documenting and negotiating transactions and balance capacity as needed to meet the needs of the portfolio.
• Works with the CFS relationship team and CAG/GRM partners to monitor that credit solutions are provided to clients in a timely manner
  

Employee Capability and Engagement

• Demonstrates commitment to team work and collaboration by coaching, mentoring and assisting colleagues to meet the credit needs of all clients
• Coach the team members to maximize the use of technology to follow through on all client strategies, sales activities and opportunities as well as to build corporate memory and enable the continuity of client servicing
• Engages in workforce planning with RVP CFS and maintain an active talent pipeline; support employees in understanding and navigating career options and provide clarity and guidance on their developmental activities
• Assists the RVP in providing credit coaching to all VP’s on structuring complex transactions, introducing credit process improvement, policy changes and trends or issues related to the portfolio
• Continues to develop a centre of expertise in credit that will support the field in training and advice
  

Business and Risk Management

• In partnership with Portfolio Quality Manager, provide expert advice to VP’s to help them resolve complex issues related to ongoing portfolio management
• Exercises good judgment when making all decisions, balancing shareholder risk and client experience.
• Keeps up to date on all communications including changes to RBC policy and procedures and ensure others do as well.
  

Skills/Competencies/Attributes

• Proven leadership and performance management skills
• Superlative coaching ability to create and sustain a high performing team
• Role model for relationship building, partnering and collaboration
• Strongly demonstrated bias for action and decision making
• Highly developed problem-solving and critical thinking skills
• Actively fosters continuous learning mindset & professional development of team members as well as models own commitment to development by actively growing, developing and learning as a leader and coach him/herself
• Highly developed problem-solving, critical thinking skills and organization skills
• Astute business acumen; has strong knowledge of financial industry and commercial banking
• Exceptional prioritization and time management skills, leverage/synergize with others for optimal productivity
• Solid operational effectiveness; strong knowledge of credit management, product and pricing policies, privacy, code of conduct and anti money laundering requirements, and overall business centre operations
  

Education

• Minimum post secondary diploma/degree, ideally in Commerce, Business Administration or related experience
  

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Job Summary

City: Kitchener

Address: Kitchener

Work Hours/Week: 37.5

Work Environment: Commercial Banking Centre

Employment Type: Permanent

Career Level: People Manager

Pay Type: Salaried

Required Travel (%): 26-50

Exempt/Non-Exempt: N/A

People Manager: Yes

Application Deadline: 10/12/2021

Platform: Personal & Commercial Banking

Req ID: 417672