Senior Technical Support – Server

仕事内容

Bi-Weekly Hours: 75.0 hours bi-weekly (Commencing Immediately for One Year with Possibility of Extension)The PEI Department of Finance and Treasury Board Secretariat aims to encourage the development of an innovative, diverse and inclusive workforce which enables the organization to realize its goals. The purpose of this position is to act as a technical leader in relation to the Government Server environment. This includes all the supporting technologies and physical infrastructure related to the configuration of computational resources and delivery of application platforms. Duties will include: - Design, install, administer and optimize the Government server and data center environments and the services they provide; - Develop, maintain, debug, test and document infrastructure components and configurations;- Install, upgrade, maintain the operation of the government Server and data center environment;- Troubleshoot infrastructure components;- Work closely with junior technicians, peers, and management to ensure environment consistency and reliability;- Maintain acceptable levels of service quality through monitoring and proactive maintenance/upgrades;- Prepare technical utilization forecasts and potential impacts and risk mitigations;- Continually work to optimize and standardize our existing infrastructure;- Update and develop processes and procedures to support the ongoing management of the Government server environment;- Work closely with junior technicians, peers, and management to ensure security, confidentiality, and availability of Government IT infrastructure;- Participate in the planning and implementation of disaster recovery and business continuity plans;- Research, plan, and implement changes and upgrades that benefit the operation of the Government server environment;- Research industry trends and standards, provide recommendations;- Advise on hardware, software, and communications components and performance improvements;- Assist in the evaluation of server/data center equipment, software, supplies and services;- Provide input on specifications for maintenance contracts;- Research opportunities for both new and existing technologies;- Identify business requirements and technology alternatives;- Maintain knowledge of server computing environments, protocols, and technologies;- Work as a technical lead for designated aspects of the Government server and data center environment;- Act as a point of contact for advanced technical issues and information requests;- Other duties as required.
Qualifications
Minimum Qualifications: - Applicants must have a university degree or college diploma with major course work in Server Infrastructure;- Extensive related enterprise-level experience in the IT industry and extensive experience in supporting complex server infrastructure;- Hold relevant current industry standard server-based certification designations within active product lifecycle, such as or equivalent to: Microsoft Certified Solutions Associate (MCSA) designation for Microsoft Windows Server, Microsoft Certified Azure Solutions Architect Professional, Oracle Certified Professional System Administration, or Redhat Certified Engineer;- Demonstrated equivalencies will be considered; - - Experience configuring and maintaining Server Operating Systems (Such as: Windows Server 2012+, Red Hat Enterprise Linux, Ubuntu Linux, Oracle Unbreakable Linux);- Experience configuring and maintaining enterprise email platforms (Such as: GroupWise, Exchange, Office365);- Experience configuring and maintaining enterprise identity management platforms (Such as: Microsoft Active Directory, Azure Active Directory);- Ability to assess and analyse client requests and propose effective solutions;- Leadership ability related to the coaching and development of junior level staff;- Strong communication skills, both written and oral;- Effective interpersonal skills, judgement, dependability, and reliability;- Professionalism - desire to keep abreast of trends and developments;- Must have use of a reliable vehicle on a daily basis with appropriate insurance coverage; - Applicants must have a good previous work and attendance record. The successful candidate must provide a satisfactory - Criminal Records Check prior to beginning employment.Other Qualifications: - Experience configuring and maintaining virtual server environments (Such as: VMWare, Hyper-V);- Experience configuring and maintaining enterprise backup platforms (Such as: Networker, Veeam);- Experience configuring and maintaining enterprise storage platforms (Such as: HP, Dell);- Experience configuring and maintaining enterprise collaboration and management tools (Such as: SCCM, MS Teams, SharePoint);- Experience utilizing and authoring Powershell scripts for complex environment administration tasks;- Experience with the SolarWinds Orion Platform for environment monitoring and reporting;- Experience configuring and maintaining terminal services platforms (Such As: Microsoft Remote Desktop/APP-V, Citrix Storefront/Presentation Server).PLEASE NOTE: Preference will be given to UPSE Civil employees as per the UPSE Civil Collective Agreement.Please Note: Please ensure the application clearly demonstrates how you meet the noted qualifications as applicants will be screened based on the information provided. The successful candidate will be the only individual receiving written notification of competition results. The "Notification of Successful Candidates" list posted on the Employment Opportunity board will serve to inform all other applicants of competition results.