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ジョブタイプ: Full-time, Temporary, Contract
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仕事内容
Primary Locations:Montreal, Quebec
Employee Status:Temporary
Timeframe:12 months
Schedule:Full-time
The main mandate of the “Client Experience Transformation” team is to design, develop and implement the Bank’s new communication ecosystem, which will be central to client contact and engagement strategies.
Details of the role:
- Collect, document and analyze information in order to validate and prioritize the business needs of the client and all stakeholders and make sure that they are in line with the Bank’s strategic orientations.
- Carry out various analyses (context, issues, impacts, functional, non-functional, informational, processes, business rules) to produce a diagnostic on gaps between the current and target situation.
- Interact with managers and different sectors of the Bank to offer your expertise in complex files related to automation marketing.
- Coordinate the needs of various stakeholders that require the integration, consumption and visualization of data.
- Support business lines and IT throughout the various steps to carry out mandates.
Requirements:
- A completed bachelor’s degree in a related area of activity plus seven years’ relevant experience, or a completed master’s degree in a related area of activity plus five years’ relevant experience
- At least 5 years’ experience as a business analyst
- Experience in data management
- Experience in business process management
- Experience in automation
- Sound knowledge of the banking or financial industry
- Highly proficient at strategic thinking and vision, analysis and synthesis, verbal and written communication
- Ability to work as part of a team and facilitate decision-making
- Ability to present and participate in strategic and executive committees
- Bilingualism, spoken and written (English and French)
If you’ve worked in IT or Data analysis for a few years, are flexible and ready to take on a new challenge, we want to meet with you!
The Bank has innovated by modernizing its performance evaluation system to better meet our clients’ evolving needs. From now on, the corporate values (expected behaviours) of partnership, agility and empowerment count as much as the business objectives.
Working at National Bank means having access to competitive working conditions, a wide range of employee benefits, a dynamic work environment and telemedicine services.
National Bank sees diversity as a great source of wealth and values it in all its dimensions. Its objective is to offer an open, respectful work environment where all employees can achieve their full potential. Senior management’s concrete commitment helps spread this value across all sectors in the organization. The Bank has been ranked among the top employers for diversity in Canada for several years.
National Bank sees diversity as a great source of wealth and values it in all its dimensions. Its objective is to offer an open, respectful work environment where all employees can achieve their full potential. Senior management’s concrete commitment helps spread this value across all sectors in the organization. The Bank has been ranked among the top employers for diversity in Canada for several years.
Particular Condition:***Please note that priority will be given to redeployed employees who meet the job requirements.***
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締切: 27-07-2024
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