Outsource Department Manager

Company Description

As a company founded and run by an artist, it’s our mission to provide talented artists with the freedom and resources they need to deliver quality work and to thrive in a fun and creative environment.

Job Description

Working in close collaboration with Outsource Producer, Executive Producers and the Production team, the Outsource Manager is responsible for managing external resources (vendors and other subsidiary) for all production Teams & projects. By prioritizing the capacities of the various Rodeo companies, the employee should distribute the workload based on the needs of the project. In collaboration with the outsource producer, this position requires helpint to evaluate potential suppliers in order to find the best service providers based on the task requested and their ability to perform the work. It also requires the follow-up of the work on schedule and quality, and to make sure that they are respected.

This role requires analytical and planning expertise to help strategize current and future needs for resources across Rodeo’s global facilities. Close collaboration with our Outsource Producer, Executive Producers and production teams is critical to success.

The Insource and Outsource Manager must have a developed, demonstrated competence in resource management and building strong, strategic relationships in order to understand and assess the critical skills and resources required to deliver the optimal solution.

MAIN RESPONSIBILITIES

• Help the outsource producer with Identifying new vendors and ensure they can provide Rodeo’s quality of work;
• Must compare the most suitable suppliers to do the job, considering their ability and capacity.
• Remains up to date on all project resources needs and schedule to be prepared in all time to outsource work if needed;
• Manages the preparation packages and ensures vendors have all information required to formulate their bid;
• Supports the daily operations of the production team of the show outsourced to ensure efficient flow of work between multiple vendors;
• Support to prod teams in outsource related tasks:
• Performs the communication day-to-day between vendors and Rodeo;
• Tracks tasks review and deliverable schedule in conjunction with show Production team;
• Brings together data from multiple sources, including vendors and makes sure timely feedback is provided on outsourced tasks and status to the team;
• Identified potential issues in advance, facilitates problem solving, and maintains the momentum required to keep the outsource vendors delivering shots on schedule;
• Remains up-to-date on all aspects on internal production management, Attend internal meetings to understand outsource implications of work and potential new work;
• Maintain regular communication with the Production teams, gathering information about each project and reviewing any resource implications caused by new client requests, delayed turnovers, newly awarded work, updated delivery dates, etc. & Help them find the best solutions
• Creates weekly outsource status reports outlining outsourcing status to resource manager (etc…. To dev);
• With the outsource producer, Acts as escalation point for conflict resolution and all show related outsource issues;
• Provides feedback for the end of show performance appraisal process; participates in show post-mortem.
• Remains up-to-date on all aspects on internal production management;
• Perform any other related tasks at the request of the Outsource producer
• With the collaboration of the outsource producer, Help to the evolution of the department, by proposing new workflows, tools or methodologies that could benefit production team, producers and vendors.
• Some tasks may evolve over time

Qualifications

• University degree and/or equivalent degree in a related field.
• Experience within a VFX Film Production facility would be ideal however not essential.
• Experience in a role focused on insource-outsource/operational planning within a multi-project, fast-paced environment with exposure to and experience in: Outsource Management/Scheduling and Planning/ Project Management.
• Advanced Excel/Google Spreadsheets skills.
• Advanced Shotgun knowledge or Tracking software equivalent is an asset.
• Sophisticated analytical skills with the ability to quickly assimilate data and transform this into meaningful reports.
• Great interpersonal skills, able to demonstrate the ability to build and maintain close relationships with key stakeholders within the business.

Additional Information

• Full-time, Permanent Contract;
• 5 paid sick days;
• 2 additional statutory holidays in the winter holidays;
• Group Insurance, access to Dialogue online support and to an Employee Assistance Program (EAP);
• RRSP with employer contribution;
• Discounts with Bixi, Nautilus Plus and many more local businesses.

Diversity is a core value at Rodeo FX. We are passionate about building and sustaining an inclusive and equitable work environment where diversity is celebrated and valued. We believe every member on our team enriches our work by exposing us to a broad range of ways to perceive and interact with the world, identify challenges, and to design and deliver projects.