Marketing Traffic Services Analyst

仕事内容

Job Title

Marketing Traffic Services Analyst

Who are we?

Founded in 1924, Irving Oil is a family-owned international refining and marketing company with a history of long-term partnerships and relationships. With operations throughout Eastern Canada, New England and Ireland we focus on delivering quality products and exceptional service to our customers and our communities. Every day, we strive to put our good energy in action to bring families together, support the environment and local wildlife, and to create learning opportunities that empower the next generation.

Here’s What You Can Expect From Us

When you’re a part of our team, you’ll see how we bring good energy to all that we do. At Irving Oil, we strive for a work environment where each of us feels we belong, can bring our whole selves to work, and where we treat our fellow employees with kindness and respect. Together, we will support our corporate strategy, high standards and the communities where we live and work. Our collaborative approach, safety-first culture and commitment to building resilient teams helps reinforce our internal brand position where People Matter. That’s why we’re dedicated to investing in our employees’ potential, so that they can reach their career goals.

Job Description

What you can expect in a typical day

The primary role of the Marketing Traffic Services Analyst is to maintain comprehensive knowledge of several data streams related to various lines of business. This role will receive, manipulate and analyze numerous reports, package that data in scorecards, identify anomalies or errors in the data packages and recognize patterns or trends relevant to each business line. Output is provided to Marketing managers and stakeholders who use scorecards to analyze market performance and inform marketing plans. The Traffic Services Analyst plays a key role in process improvement initiatives requiring extensive knowledge in various business platforms (Salesforce, Sharepoint, Bynder and Excel).

What You’ll Need To Succeed

• Participate on projects led by collaborative business streams (IT, Digital, Marketing, Retail Innovation, etc..) providing data, research or process improvement recommendations
• Understand each business line objectives, provide data analysis, identify patterns and trends and make recommendations based on them.
• Investigate existing processes with identified gaps and develop data driven solutions
• Prepare retail scorecards for Atlantic Canada, Quebec, Ireland and New England
• Participate in ongoing meetings with our platform vendor and have knowledge of our ticket submissions and progress
• Support Traffic Manager in the maintenance of workflow data and preparation of Creative Services quarterly scorecards
• Perform data maintenance for the Digital Team
• Prepare mobile app scorecards
  

Professional Skills

• Strong understanding of the job and work independently to achieve results
• Ability to make decisions within pre-defined parameters with small impact to work area.
• Excellent written and verbal communication skills
• Ability to work in a fast-paced, fluid, multi-tasking environment
• Ability to apply knowledge, skills and experience to solve complex problems in own area
• Excellent interpersonal and collaboration skills that lead to consistently positive interactions and the ability to form trusted relationships
• Strong computer skills with an emphasis on Excel or other analytic software
  

Travel

• Some travel may be a requirement for this role
  

Education And Experience

• Minimum 3+ years experience in business analysis.
• Strong computer skills with an emphasis on Excel or other analytic software.
• Background in process improvement or project management an asset.
  

Irving Oil supports a diverse and inclusive work environment and welcomes applications from all qualified applicants.

Job Requirements - Work Experience

Data Analysis

Job Requirements - Education

Undergraduate

Location

Saint John, NB