Host - Tinhorn Creek Vineyards

仕事内容

#BeExtraordinary

At Andrew Peller Limited (APL), we deliver the perfect brand experience for every lifestyle, occasion, and generation. Through collaboration, open communication, honesty, drive to win, and accountability, we inspire teammates to be extraordinary every day.

Who We Are

We are Canada’s largest and oldest wine companies with a rich heritage in quality winemaking.

We produce some of Canada’s most recognized brands and offer our teammates a challenging and rewarding employment experience.

Tinhorn Creek Vineyards in Oliver, BC is one of the Okanagan’s most innovative and environmentally sustainable estate wineries with an extensive health and safety program. We are a 450-ton winery in the heart of the South Okanagan wine region, with vineyards on both the Golden Mile Bench and the Black Sage Bench. We produce roughly 50:50 white and red, and our two unique vineyard sites allow us to grow both Bordeaux and Burgundy varietals in addition to a dash of Syrah and Gewurztraminer. We employ a basic and natural wine making approach and have a small but skilled team you would enjoy working with.

We are seeking extraordinary, enthusiastic Hostjoin our Tinhorn Creek Vineyards teamstarting May 1st!

We Offer

• Thirty Five to Forty Average weekly hours during peak season*
• Competitive hourly rate with a potential to earn up to twenty eight dollars and hour with gratuities and incentives!
• Incentives based on wine sales and club memberships sold
• Employee gift card to be used on products, restaurant or experiences
• Access to our Employees Assistance Program, Learning Library and Development Seminars
• Best in class wine education program
  

We Are Looking For Teammates With

• Demonstrated Guest/Customer service excellence focus
• Experience using OpenTable & other guest training software
• Post-secondary wine/spirits education
• Experience working with computer based point of sale systems and handling cash
• Ability to recognize when guests and team members would benefit from support and assistance; contributing to others’ initiatives without having to be asked
• Serve it Right certification an asset
• First Aid certification an asset
  

These Teammates Will Be Accountable For

• Maximizes revenues per guest transaction (including up-selling) via a solid understanding of:
• property wines / accessories / experiences / Wine Club membership benefits / events
• all Estate Wine Group properties
• Facilitates guided tour and tasting experiences for property guests.
• Assists with processing guest sales (via POS system) and with Guest Relations bookings/reservations (via internal reservations systems) when required.
• Understands and adheres to cash control procedures and retail inventory control procedures (receiving, ordering, promotions, stocking, experiences); assists with monthly retail inventory process.
• Occasionally assists retail management team with general retail/tour/experience administrative duties.
• Follows safe work procedures/practices; reports any unsafe working conditions/hazards to assigned Manager on Duty.
• Responsible for always ensuring the cleanliness and safety of the store product/tour route/experience locations.
• Organizes and maintains Open Table reservations and function binder. Ensures that all information regarding the winery is updated and accurate. Responsible for upkeep of all menus and bill folders and that these items are always in perfect condition. The retail wine lists, comment cards, property brochures, Wine Club benefit must be always stocked and up to date. Required to inform the Manager on Duty of any changes made to name, address, and contact information.
  

We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest; only those applicants selected for an interview will be contacted. In addition, per our "Internal Job Posting Policy"; internal candidates should be in their current position for one (1) year and their performance must be in good standing.

Andrew Peller Limited is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence. We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs a timely manner by preventing and removing barriers to accessibility in the areas of information, communications, and employment.