Front Desk Receptionist ( Evening Shift)

仕事内容

Answer all incoming calls promptly, and direct calls to the appropriate individuals.

• Handle general inquiries from callers.

• Communicate with all callers in a friendly, efficient and professional manner and attempt to minimize the amount of time they are placed on hold.

• Takes detailed messages when calls cannot be transferred, including the caller’s name, phone number, time of call and information requested; forwards messages to correct party in a timely manner.

• Welcomes guests to the dealership and inquires as to the purpose of their visit. Refers them to the appropriate department/personnel.

• Filters incoming calls at the request of management.

• Maintains a professional appearance and a tidy workstation.

• Follow all company and manufacturer policies, directives and procedures.

• Performs other tasks, based on management requirements and instructions.

Requirements:

· High level of customer satisfaction.

Efficiency and accuracy of maintaining files.

· Punctuality.

Job Types: Full-time, Permanent

Salary: $14.50-$15.00 per hour

Schedule:

• 8 hour shift

Education:

• Secondary School (preferred)

Experience:

• administrative assistant: 1 year (preferred)
• receptionist: 1 year (preferred)

Work remotely:

• No