Field Service Representative

仕事内容

Company description

Cantel, Canada’s premium telecommunication organisation. Our team of proficient and skilled professional have years of hands on experience, amalgamated with innovative methods and techniques required to deliver top of the line customer service. Cantel is value driven, prioritising customer satisfaction above everything else

Job description

As a field service technician, you are to be a very detail-oriented individual, listening skills plus a great attitude towards the profession.

TRAINING WILL BE PROVIDED....

• Ability to provide exceptional customer experiences, overcome objections and handle both favourable and unfavourable customer interactions
• Comfortable with solutions-based selling, recommending products to the customers and up-selling services and products
• Normal colour vision which is required to work with color-coded wiring
• Handle a physically demanding workload (up to 60 lbs.) which includes heavy lifting, climbing ladders/poles, crawling in confined spaces and working in all weather conditions
• Flexible to work various shifts: days, evenings, and weekends, to meet business needs
• Fluent in English, with demonstrated professional oral and written communications skills, fluency in other languages would be a great bonus
• Self-motivated, demonstrate effective decision-making skills and can work with limited supervision
• Mechanical ability and technical proficiency along with an ability to work aloft or on ladders
• Ability to plan, organize and thrive in a dynamic, rapidly changing environment
• Effectively work in a team environment and collaborate with other departments
• Follow safe work practices and abide by all safety rules and regulations
• Willing and able to work in locations that preclude your ability to return home, as required
• Exhibit enthusiasm to continuous learning, high performance and have a demonstrated ability to learn and apply learned skills to related situations

QUALIFICATIONS

• Completed a minimum of Grade 11 Math
• Strong computer skills
• Clean and valid Class 5 Driver’s License

ADDITIONAL INFORMATION:

• Required to maintain clean Driving records.
• A driver’s abstract will be required prior to receiving the offer of employment.

• Required to provide pre-employment criminal background checks

WORK LOCATION:

• Cities of Lower Mainland and surrounding areas

Job Type: Full-time

Salary: $53,032.00-$65,900.00 per year

Schedule:

• 10 hour shift

Work remotely:

• No