Events Specialist

Reporting to the CHG and Planta Restaurants Sr. Sales Manager, plays a key role in generating event sales and executing events throughout the year.

WHAT’S ON YOUR PLATE:

WHAT’S ON YOUR PLATE:

• Champions the brand’s vision and values and contribute to a culture of positivity and high standards where all employees CHASE perfection in everything they do
• Create an environment that is warm, welcoming and filled with positivity for guests and employees
• Uphold our standards at all times and treat everyone with courtesy and respect

Events Responsibilities:

• Plans and executes all events.
• Oversees successful event execution onsite.
• Creates BEO’s that clearly states the menu, beverage offerings and the finer details required to execute the event. BEO outlines and creates a clear understanding of the flow and expectations for the Operations Team.
• Coordinates with culinary and operations teams to ensure all items are on site for events
• Creates Floor plans for events that require a specific configuration of the space and communicates the vision to the Operations team
• Listens to guest’s needs and concerns and presents ideas and solutions to their requirements and requests.
• Responds to guest’s requests and correspondence in a timely manner
• Tastings & meetings with clients to discuss event details
• Sources specialty items for guests needs and orders items prior to event
• Liaison with external vendors required for events
• Orders any rentals that are required to execute events

Administrative Duties & Responsibilities:

• BEO’s for next two weeks are posted and ensures posted BEO are the most up to date versions in the location at all times
• Presents upcoming events at weekly BEO meetings
• Provides weekly summary of next week’s upcoming events to the team; BEO send out
• Complete event packages for all events which include: (BEO, Floor Plan, Order & Kitchen Sheets, Custom Menus and Name Cards)
• Follow up with clients post event to express our gratitude they hosted their event with us
• Responsible for pulling event receipts, closing events, and update Tripleseat to reflect actual sales daily
• Collect outstanding event payments (House Accounts)
• Update menu templates in Tripleseat and collateral to send to clients for every menu change

Sales Related Duties & Responsibilities

• Responds to event inquires allocated by Senior Event Manager when required
• Contributes to event sales to achieve projected financial goals by:
  • Assisting with inquiries
  • Upholding the standards of the guest cheque average and event cheque average.
  • Reestablishes relationships with past guests to drive sales in location
  • Establishing new relationships with potential clients by being present onsite at events and engaging with all guests.

INGREDIENTS YOU’LL BRING TO THE TABLE:

INGREDIENTS YOU WILL BRING TO THE TABLE:

• 3+ years of event planning and execution experience
• Fully understand and embody Chase Hospitality Group’s can-do attitude, demonstrating a level of passion and dedication where no task is beneath you.
• Thrive in a collaborative environment
• A proactive team player that embodies our spirit of entrepreneurship and mutual respect
• Ability to work well under pressure in a fast-paced environment
• Ideally having worked on lifestyle brands or venue-based operations (preferably restaurant based)
• Professional phone and email etiquette
• Strong organizational and time management skills and able to work with minimal supervision
• Proven decision making, analytical and problem-solving skills
• Positive attitude, flexible and motivated to be successful
• Dependable and self-disciplined with strong attention to detail and initiative
• Excellent verbal and written communication, negotiation and presentation skills
• Proficiency in G-Suite, with the ability to learn new software
• Knowledge of catering software an asset
• Exceptional customer relationship management skills
• Flexible to work evenings and weekends as business needs require
• Bachelor’s Degree / Higher Education Qualification. Preference for candidates with a concentration in Hospitality, Sales or Events

WHAT WE OFFER:

WHAT WE OFFER:

• Opportunities to grow and develop your career with our ever growing company
• Mentorship and guidance by top hospitality professionals in the city
• Discounts to gyms and wellness programs in the city
• 50% Discounts at all full service CHG wide concepts

Chase Hospitality Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations in accordance with the Ontario Human Rights Code And the Accessibility for Ontarians with Disabilities Act during the application process are available upon request.