Engineering Information Clerk

The goal of the City of Burnaby and its employees is to consistently deliver first class service and services to our community. With this in mind, we hire people who share the same passion, those with the drive and determination to grow with and contribute to our already exceptional team. People like you!

This is engineering, utilities information and clerical work. An employee of this class receives and processes applications for areas including sewer, water, design, environmental, traffic, inspection and other permits. Determines and collects fees; issues permits and receipts; collects, monitors and issues refund of damage deposits. Gathers records of utilities such as sanitary and storm sewers, water supply lines, natural gas lines, pipelines, underground electric lines and service lines; provides to Municipal Superintendents and Forepersons, building plan checkers, architects, contractors, builders and general public from profile ledgers, sewer and water records, utilities information such as offset distance, depth, sewer or water connection location, pipeline type, direction of true North, street names, distance from manhole and manhole number; as required, provides sketch of properties copied from strip map; answers information requests at the counter, by telephone or occasionally by letter. Plan check of properties for sewer and water connections prior to finished road construction; forwards service requests to field forces on properties requiring installation of sewer and/or water connections. Processes and distributes departmental incoming and outgoing mail; answers calls and relays information, answers enquiries or takes messages for personnel, and performs general typing tasks as required. Performs related work as required.

Qualifications include completion of Grade 12 plus general office, recordkeeping and public contact experience; OR an equivalent combination of training and experience. Considerable knowledge of departmental policies and procedures related to the work. Ability to make routine decisions according to established policies and procedures. Ability to accurately and efficiently maintain a variety of records; to understand and follow verbal and written instructions; to deal tactfully, courteously and effectively with the public and Municipal personnel at the counter or by telephone when answering enquiries, forwarding information or explaining department rules and regulations; to use related software applications including databases, spreadsheets and word processing applications. A Driver’s License for the Province of British Columbia is required.

Pilot Recruitment:
This position is posted under the terms of the 2016 Memorandum of Agreement to enable the senior capable applicant to be confirmed in the position, subject to the successful passing of skills tests applicable to the classification and providing that there are no current performance or safety infractions.

This is a temporary full time position until December 31, 2023.

Please apply online by November 28, 2022.

All external applicants are required to be fully vaccinated for COVID-19 as a condition of hire. External applicants who are not able to obtain a COVID-19 vaccine for a reason related to a personal characteristic protected by the BC Human Rights Code can request an accommodation at any time during the recruitment process. City of Burnaby employees can refer to our COVID-19 Vaccination Policy for City staff.

Copies of relevant professional certificates, degrees, or tickets will be required at the time of the interview.

Please contact People and Culture at604-294-7303if you do not receive a confirmation email within one hour of submitting your application online.

We thank all applicants for their interest; however, only those considered for an interview will be contacted.