Customer Service Representative - Amico Architectural

Amico Architectural Customer Service Representative
Amico Corporation is a rapidly growing manufacturer of Medical Equipment employing over 1100 people across North America. We are looking for a Customer Service Representative to join our talented and growing team!

Job Responsibilities:
• Handling incoming customer inquiries via phone calls and emails
• Ensuring customer satisfaction by quick responsiveness and anticipating customer needs
• Order processing and invoicing
• Updating orders with quote or project changes
• Coordinating deliveries to ensure on-time delivery
• Validating pricing, products and shipping
• Handling multiple projects at one time

• Other administrative duties

Job Requirements:

• Excellent written and verbal communication, interpersonal skills and the ability to effectively interact with a variety of individuals and functions throughout the company
• Computer Proficiency with MS Office Applications
• Ability to read simple CAD drawings
• Creative thinking, problem solving oriented, organized with strong attention to detail
• Ability to work independently as well as part of a team
• Work well under pressure to meet critical deadlines.
• Ability to manage relationships with customers both external and internal
• High School Diploma, Post-secondary education (specifically in business/administration) is an asset
• Experience with SAP or any other ERP System is an asset but not required

For more information, please visit us at www.amico.com

*Only selected candidates will be contacted.