Coordinator

Job Description:

Reporting to the manager of the Covid-19 Clinic, the Covid-19 Assessment Centre Coordinator is responsible for the daily functioning of multiple busy clinics for RVH. The Coordinator will oversee the day to day functioning of all clinics operating from the Sperling COVID assessment centre; Sperling Drive Covid-19 Testing Clinic, Sperling Vaccination Clinic, Covid, Cold & Flu Care Clinic, and Community Outreach Clinics. The start date for this position will be August 29, 2022.

Key responsibilities include the oversight, organization and smooth coordination of the operations and procedures of multiple clinics, ensuring a patient-centered focus within the clinics to ensure organizational effectiveness and efficiency. The ideal candidate will be able to work independently with little or no supervision, will be well organized, and flexible.

• Ability to project vaccine supply needs; order based off projection and reconcile all pharmacy inventory nightly.
• Analyze data and develop communication material/briefings/reports for Senior Leadership and external stakeholders.

• Collaborate with SMDHU and RVH Senior Leadership regarding current needs and future state planning.
• Onboard new Professional Staff for both the vaccination and COVID, Cold and Flu Care Clinics
• Audit Professional Staff clinic hours for OHT reconciliation

• Schedule Professional Staff for on-site clinics
• Utilize scheduling software for patient booking portal
  

Experience:

• 5 years experience in health care setting
• Proficiency with Microsoft Office, specifically Excel
• Extensive knowledge of multiple scheduling systems
• Extensive knowledge of Meditech Expanse
• Knowledge of PHIPA and FIPPA legislation
• Demonstrated ability to manage and coordinate workflow of others in a busy environment
• Experience with conflict resolution tools and techniques

Competencies:

• Forward thinking business management skills and acumen.
• Excellent time manage skills with ability to prioritize, plan and multi-task while handling multiple projects.
• Able to be flexible with work schedule.
• Advanced analytical and decision-making skills.
• Excellent facilitation and presentation skills.
• Ability to project future clinic volume based off historical data.
• Ability to take initiative.
• Effective communication, interpersonal and organizational skills, combined with proven problem solving and conflict resolution abilities.
• Evidence of being able to develop and implement a conceptual model to reality with the ability to incorporate research and evidence-based practice.
• Strong change management skills with the ability to guide others and personally function effectively during periods and rapid change and transition.
• Excellent project management and relationship-building skills to initiate and carry out initiatives, and build and maintain relationships with staff, senior management, and internal and external stakeholders.
• Exhibits the core values of Royal Victoria Regional Health Centre: Work Together, Respect All, Think Big, Own It and Care