Pen Center Security Guard Team Lead

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About The Pen Centre

The Pen Centre was built in 1957 as the Niagara Peninsula Centre, a single-level, outside strip mall. It has over one million square feet of floor space and features over 180 stores, a major department store, a supermarket, Landmark Cinemas and much more.

Position overview:

We are seeking a highly motivated and experienced individual to join our team as a security guard team lead at Pen center. As a team lead, you’ll be responsible for the safety and security of our patrons, staff and property. This is a leadership position that required strong organizational skills, excellent communication and the ability to lead a team of security guards effectively.

Mandatory pre-requisite

• High School diploma or equivalent.
• 1+ years of security experience in a mall setting or in a team lead role.
• G drivers license (parking patrols are conducted with company vehicle).
• Valid security guard license issued by the Ontario Ministry of Community and Correctional Services.
• Valid First Aid and CPR certificate.
• MUST have full available to work a permanent rotational schedule - morning and afternoon and holidays.

Job qualifications

• Proven experience in a security leadership role, preferably in retail or similar environment.
• Strong leadership and interpersonal skills with the ability to effectively manage a team.
• Ability to make quick decisions under pressure and handle stressful situations calmly.
• Comprehensive knowledge of common security policies and various related rules and regulations.
• Experience with access control systems and alarm monitoring procedures.
• Proven conflict resolution, problem solving, decision making, situational assessment and communication skills.
• Must be able to walk, run, stand for extended periods of time, in addition to climbing stairs.
• Knowledge of radio usage (10-codes and etiquette)

JOB RESPONSIBILITIES:

• Act as an exemplar of security by understanding the procedures and have proven excellent work ethics.
• Lead, supervise, and train a team of security guards to ensure a high level of professionalism and efficiency.
• Conduct regular patrols to monitor and maintain a secure environment throughout the Pen center premises.
• Regularly Patrolling indoors and outdoors.
• Communicate with on site tenants in person, via telephone and/or email when required.
• Ability to prioritize and execute tasks.
• Act as first responder in case of emergency, first aid or any other intervention.
• Conduct regular inspections of the serviceability of firefighting and other site equipment.
• Collaborate with management and other departments to address security concerns and provide solutions.
• Keep an open line of communication and availability with the Operations teams and responding to site emails in a timely manner.

We offer competitive pay, comprehensive benefits package, including medical, dental, and vision.

Please note that only qualified candidates will be contacted.

VP Protection Inc. is committed to providing a fair and equitable work environment and encourages applications from qualified women, men, visible minorities, aboriginal peoples and persons with disabilities. As per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), VP Protection Inc. will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise the Recruitment Department.

Job Types: Full-time, Permanent

Salary: $19.00-$19.57 per hour

Expected hours: 40 per week

Benefits:

• Dental care
• Extended health care
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• On call
• Weekends as needed

Supplemental pay types:

• Overtime pay

Education:

• Secondary School (preferred)

Experience:

• Security or supervisor: 1 year (required)

Licence/Certification:

• G Driving Licence (required)
• security license (required)

Ability to Commute:

• Saint Catharines, ON L2T 2K9 (preferred)

Work Location: In person