Parking, Field Operation Support, Parking and Transportation, Ancillary Services

Position Overview

The Department of Parking and Transportation within Ancillary Services is currently seeking a Full-time Regular Parking, Field Operation.

Under the direction of the Project and Facilities Supervisor, the Field Operations Support position is part of the Parking team that oversees 118 pay stations and 50+ Unicard POS terminals on 3 campuses. This position must support areas of technical service, daily maintenance and upkeep of both facilities and automation equipment. The position is part of a field operations team but is expected to be an independent thinker and work with minimal supervision. Must be able to work in a fast-paced environment, make quick decisions to restore parking facilities services and POS systems. The majority of this role requires working outdoors, through all weather conditions. The position is physically demanding including work such as snow and ice removal from paystation pads and parkade ramps, lifting of equipment weighing 80-100 lbs and various other field-related duties. Normal working hours are 37.5 hours per week.

This position will work as part of a team to maintain all parking equipment, Unicard POS systems, structures, parking lots and automated field equipment. Provide day-to-day cleaning and general upkeep of parking facilities. Ensures all equipment utilized by both the public and the field operations team operates safely and efficiently. The position will also be responsible for the daily collection of pay station revenues. This position ensures the efficient and effective operation of POS systems, access controlled and automation systems including problem-solving, troubleshooting and repairing systems as issues arise. The team is also responsible for the installation and upkeep of parking lot signage. Assist with set up for parking-related events for the campus community. Changes and updates to parking systems are frequent and this position will be expected to assist with all aspects of field operations.

Position Description

Summary of Key Responsibilities (job functions include but are not limited to):

• Working with and setting priorities to ensure work is completed on time.
• Responsible for the reliable and safe operation of equipment assigned.
• Ensures public areas (ie pay station pads) are kept ice/snow-free and generally clean.
• Collection of parking pay station and Unicard terminals.
• Responds to field operations alarms and issues (pay machines, overhead doors, sensors etc.)
• Diagnose and troubleshoot Unicard POS systems as issues arise within vendor locations.
• Pleasantly and respectfully interacts with co-workers, supervisor and members of the University community.
• Ensures vehicles and equipment supplied by the University are used for their proper purpose and are maintained in good order.
• Ensures that the supervisor is kept informed of activities and progress of work.
• Ensures all required safety procedures are followed when carrying out tasks.

Qualifications / Requirements:

• Minimum 5 years experience maintaining electronic equipment in outdoor or field environments.
• Electronic diploma or equivalent combination of experience and education.
• Proven skills in working effectively within a small self-directed team.
• Experience and knowledge with Parking equipment, POS and related computer systems would be beneficial.
• Access control software and/or hardware experience would be considered an asset.
• Previous work in a parking or transportation field would be advantageous.
• Must be comfortable using ladders or scaffolding to perform work at higher elevations.
• Must be able to physically lift equipment 80-100 1bs as necessary.
• A valid class 5 Alberta operator license with less than 7 demerits is required.
• Applicants must be bondable and able to perform physically demanding work.

Application Deadline: November 3, 2021

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

Additional Information

This position is part of the AUPE bargaining unit, and falls under the Trades Job Family, Phase I.

To find out more about management and staff opportunities at the University of Calgary and all we have to offer, view our Management and Staff Careers website.

COVIDSafe Campus Strategy

Currently, the COVIDSafe Campus Strategy requires that all university employees complete an online attestation of their vaccination status. New hires must be compliant with the COVIDSafe Campus Strategy prior to commencing in their new position. All employees must upload their proof of vaccination status through the Thrive Health Portal (https://www.ucalgary.ca/risk/emergency-management/covid-19-response/covidsafe-campus) to be released from rapid testing.

Please note that effective January 1, 2022, the University of Calgary will be requiring that all faculty and staff be fully vaccinated against COVID-19. Candidates who are offered a position will be required to upload proof of vaccination prior to their start date through the Thrive Health Portal. Alternatively, if you are unable to be vaccinated based on a protected ground you may submit a request for accommodation through Staff Wellness along with any supporting documentation.

About the University of Calgary

The University of Calgary is Canada’s leading next-generation university – a living, growing and youthful institution that embraces change and opportunity with a can-do attitude. Located in the nation’s most enterprising city, the university is making tremendous progress on its Eyes High journey to be recognized as one of Canada’s top five research universities, grounded in innovative learning and teaching and fully integrated with the community it both serves and leads. The University of Calgary inspires and supports discovery, creativity and innovation across all disciplines. For more information, visit ucalgary.ca.

The University of Calgary has launched an institution-wide Indigenous Strategy in line with the foundational goals of Eyes High, committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.

The University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their professional success while they are here. We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.