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Customer Care Assistant
Ver: 172
Día de actualización: 07-05-2024
Ubicación: Burlington Ontario
Categoría: Tiempo parcial Consultoría / Servicio al cliente IT - Software
Industria: Law Practice Legal Services Real Estate
Posición: Entry level
Tipo de empleo: Part-time
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Contenido de trabajo
Andrea Parliament Law Professional Corporation is a fast-growing Burlington law firm looking for someone to fill the role of a Customer Care Assistant to support a team of professionals. The successful candidate must be self-motivated and a team player, with the ability to work independently and excel in a fast-paced environment.Ideal start date: Monday September 20th, 2021.
Responsibilities
Assist the professionals with day-to-day firm efficiencies while maintaining APL standards:
- Answering phones;
- Opening and closing files in PCLaw;
- Taking and confirming client IDs;
- Preparing discharges;
- Organizing and maintaining physical will files;
- Preparing for will signing meetings;
- Managing calendars and scheduling comfort and strategy calls;
- Sending mail and coordinating couriers and process servers;
- Preparing documents for notarization and commission;
- Data entry, scanning and faxing;
- Preparing and sending out retainers and reporting letters;
- Taking payments;
- Assembling documents for court, including Affidavits, Motion records and Affidavits of Documents;
- Preparing and maintaining a variety of documents using Microsoft Office; and
- Following up with clients for feedback and reviews.
- Part-time, Monday to Friday, 9:30 am to 3:00 pm with one half-hour lunch break.
- APL bonus plan after your three-month probation.
- Outstanding customer service skills;
- Aptitude for learning new things;
- Exceptional attention to detail;
- Highly organized;
- Strong time-management skills and the ability to prioritize;
- Tremendous problem-solving skills;
- Excellent oral and written communication skills;
- Computer and Microsoft Office skills; and
- Experience with PCLaw an asset.
- Post-secondary education required.
- Proven successful experience in office administration, ideally at least five (5) years’ experience working in an office environment.
- Retail or other customer service experience will be considered.
- Experience in the legal field is an asset but not required.
Andrea Parliament Law offers a collaborative working environment, competitive salary and benefits. We look forward to meeting the right candidate and beginning a long-term relationship. We wish to thank all applicants for their interest, however, only candidates selected for interviews will be contacted.
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Plazo: 21-06-2024
Haga clic para postularse como candidato gratuito
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