Project Manager

Jobinhalt

Overview

Are you looking to take your career to the step, looking for a new challenge, are an entrepreneurial thinker, we at Capcium, a contract manufacturer for softgels, new state of the art facility is looking for candidates like you to join our team. We offer a challenging work environment that values entrepreneurial thinking.

Reporting to the Vice President of Sales US/Canada Nutra & Pharma, the Project Manager must understand the drug development process, pharmaceutical manufacturing, cGMPs, and have project management expertise. The incumbent will be responsible for managing projects of various complexity liaise with all functional departments to meet project milestones within the required timeframes, have strong leadership skills and customer facing communication skills.

Main Responsibilities

Client Management

• Manages client satisfaction by managing client expectations and inquiries efficiently. Maintains good working relationship with client.
• Creates client management tools to track product forecasting, sales, deliveries, etc. through Gantt charts, Monday.com and or other tracking software.
• Identifies and tracks Key Performance Indicators (KPIs) to ensure highest levels of customer satisfaction.
• Participates actively in budgeting exercises by providing sales forecasts for all current clients.
• Works closely with the Sales/Business Development department to establish and maintain contractual agreements with clients.
• Maintains and updates customer information in Saleforce.com

General Project Management

• Lead cross-functional teams to ensure project scope, strategy, goals and deliverables, risks and mitigations are well captured and agreed upon at an early stage
• Creates and maintains client timelines, track list, project timelines, the critical path, accomplishments, budgets, and expenses
• Plans, manage the deliverables, scope, manages scope creep, monitors, and ensures completion of all activities outlined for each project.
• Communicates on a regular basis the progress of each project to the respective departments and customers accordingly.
• Coordinate and lead internal and external kick-off meeting with the respective stakeholders
• Identify project opportunities and discuss with the Sales/Business development team for additional sales, review change request
• Working with Operations, providing manufacturing input to align and coordinate project execution within manufacturing plan and ensuring all project objectives are met within defined timelines.
• Prepares amendments for changes of scope in a timely manner.
• Practices standard project reporting procedures to client and management (i.e. minutes, agendas, etc.).
• Works with management to resolve project issues and resource constraints within the team.
• Maintains positive team member interactions and manages conflicts at all levels
• Contributes to monthly forecasts by managing project estimated monetary values (EMV).
• Determine critical path to ensure project success.

Other duties as required.

Back up for this role is the Vice President of Sales US/Canada Nutra & Pharma.

Qualifications

• Minimum Bachelor’s degree in Science or a related field
• Minimum 5 years Pharmaceutical industry experience
• Minimum 5 years project management experience in Pharmaceutical and/or manufacturing environment
• Preferred: Project Management Professional (PMP); other certifications, an asset
• Familiarity with Good Manufacturing Practices (GMP)
• Proficiency using MS Office applications, ERP Rootstock, Monday, Saleforce an asset.
• Strong leadership skills, driver to make things happen attitude
• Strong customer facing communication skills, interpersonal and good diplomatic negotiation skills
• Strong organizational skills, well organized with strong attention to detail
• Ability to multi-task and prioritize multiple project deliverables
• Ability to meet deadlines and prioritize
• Excellent written and oral communication skills
• Functional bilingualism (English and French), both spoken and written are required