HR Office Administrator

The Company

Think Research is changing the way healthcare is delivered - we are a global SaaS company that delivers the latest clinical knowledge to the point-of-care in hospitals, seniors care homes and in the community. The body of global medical research grows exponentially every day. It’s impossible for doctors to keep all of the latest best-practices in their heads so we make software that brings it to their fingertips, organizing medical knowledge and data to improve patient care. We’re a fast-growing publicly traded company (in 2800 healthcare facilities and counting) and we’re making a global impact with a footprint in seven countries. If you are looking to improve patient care and are passionate about technology — look no further.

Why Us?

• It’s not every day that you have the chance to change the way your friends and family are cared for - Make an impact!
• Be a part of the digital disruption happening in healthcare and do challenging, meaningful work
• We’re growing, and so will you with leaders who will support your development through mentorship and other opportunities
• Collaborative, creative, dynamic and flexible work environment, with a start-up spirit

The Role

Think Research is seeking a full time Human Resources Administrator to support our busy team! The right candidate for this role is a quick learner, self-motivated, and organized. We are looking for someone who can help keep our fast-paced and radically shifting environment well-organized and running smoothly.

You Will Have The Opportunity To:

Office Services

• Welcoming guests in a warm professional manner, in line with our company culture and providing excellent customer service
• Maintain supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies
• Liaise with Property Management, building maintenance and security to ensure a smooth running office
• Diligently respond to phone, email and in-person inquiries - both to clients and team members
• Monitor COVID-19 safety protocols such as cleaning, in-office requests/sign-in etc
• Ensure operation of equipment by calling for repairs and maintaining equipment inventories
• Ensure that the general office space is tidy and presentable daily as well as identifying any issues and working to resolve them in a timely manner
• Overseeing office calendar, booking and rearranging rooms for meetings when requested
• Provide refreshment and light catering service to clients during meetings
• Responsible for organizing all mail and shipping
• Maintain travel booking process and liaise with supplier

HR

• Full HRIS system and file management
  • Coordinate and administer activities, while ensuring meticulous accuracy, related to new hires, changes and departures, following up with managers on outstanding documentation in a timely manner.
  • Conduct bi-annual reviews and audits of all HR documentation for employees and consultants to ensure all information is up to date and accurate.
• Run regular reporting of HR KPI’s to assist in driving strategic objective and initiative effectiveness
• Be one of our go-to people for any questions related to our policies and procedures outlined in the Employee Handbook
• Assist with the administration of confirmations of employment, employment changes, employment agreements, etc.
• Provide recruitment support as required:
  • Processing and organizing references
  • Processing background checks
  • On-boarding of new employees
• Assist with employee engagement initiatives
• Collection and tracking of company goals/performance review

What You Will Bring:

• Post-secondary education in Human Resources or equivalent
• 2+ years experience in an HR/Office Administration based role
• Meticulous organizational skills
• Strong written and verbal communication skills
• Self starter with the ability to prioritize
• High level of discretion and judgment when dealing with confidential information
• Ability to work collaboratively in a team environment as well as independently
• Demonstrated high level of attention to accuracy and detail
• Intermediate level computer skills (capable of utilizing G Suite, Word & Excel daily)

Think Research and all subsidiaries are proud to be an equal opportunity employer and is committed to creating a diverse and inclusive workplace, free of discrimination and harassment.

We provide equal employment opportunities (EEO) to all employees and applicants regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We are committed to providing accommodations for people with disabilities. Should you require an accommodation, we would like to work with you to meet your needs.

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