Winter 2021-22 - Gondola Operations Assistant Supervisor

工作内容

Why join us?
We work and play in Canada’s most beautiful playground, Banff National Park, and you can too. Sunshine Village is the premier ski resort in Western Canada. If you want to be part of making our guests’ ski experience unforgettable and think a winter season skiing and riding on the best powder in the Rockies would be great too, then read on for more information...

The Perks:

• FREE - Your staff pass is your ticket to ride Sunshine!
• Ski & Ride – Free days & discounts at resorts across Canada
• Staff Events – Staff parties, BBQs, spring night skiing, dog sledding, ice climbing & more
• Career – Recognition programs & Career development opportunities
• Wellness – discounted fitness passes, yoga, onsite support & professional support
• Onsite discounts – Food & beverage, retail, & hotel stays
• Exclusive deals – Brand-named gear & local businesses
• And much, much more!

What you can expect:
The candidate will under the guidance of the Supervisor assist in maintaining a structured work environment that benefits our employees and shows our guests our passion for outstanding service. You will act as a liaison between the supervisor and other staff, ensuring that policies and procedures are being followed, while also suggesting ideas for streamlining processes.

This job might be for you if you think you would enjoy:

• Provide outstanding guest service
• Able to lead a team and be self-motivated
• Able to remain calm under pressure.
• Able to work in a confidential capacity
• Maintain adherence to company policy and procedures. Including Z98, OHS, etc.
• Inspect work areas for unsafe conditions, missing amenities and cleanliness.
• Provide training and support, while encouraging a competent and safe work force.
• Assisting in the creation and maintaining effective schedules to meet daily requirements and business needs and altering staffing levels accordingly.
• Assisting in departmental administrative tasks, including regulatory reporting, incident reporting, training documentation and payroll.
• Assist in conducting performance appraisals, providing feedback to ensure a stimulating and successful environment
• Operation of gondola when required. Includes guest service, assisting guests by answering questions, direct guests on to the lift in a safe and efficient manner
• Effectively handle public relation matters
• Actively or positively attend and participate in meetings and training to gain knowledge and relay relevant information

And you have:

• Proven passion for providing outstanding guest service
• Able to maintain effective communications and relationships within department and with others
• Able and prepared to work outside in all weather conditions
• Knowledge of proper use of basic hand tools
• Proven supervisory experience
• Operations experience or ropeway experience
• Neat, alert, dependable and punctual
• Experience with Microsoft products (word, excel, outlook, etc.)
• Able to lift 23kg regularly
• Valid Canadian (or equivalent) drivers license

Can’t wait to get started? Great, because we can’t wait to hear from you! Apply online at SkiBanff.com/jobs/ and tell us why you’re the next awesome member of our team. Remember, we’re looking for people who will wow our guests, so start now and wow us.