waiter/waitress - food and beverage services

Food and Beverage Serving Skills

• Advise on menu selections
• Serve food and beverages
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Perform sensory evaluation of wines
• Order and maintain inventory of wines and wine glassware
• Describe and advise on wine selection
• Describe menu items including daily specials for customers
• Prepare and serve specialty food at customers’ tables
• Take orders and relay to kitchen and bar staff
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages

Work Setting

• Restaurant

Personal Suitability

• Effective interpersonal skills
• Flexibility
• Team player
• Excellent oral communication
• Client focus

Screening questions

• Are you currently legally able to work in Canada?
• What is your current level of study?
• Do you have previous experience in this field of employment?