Technician Support and Customer Service

工作内容

RescueTECH is Regina’s premier destination for computer repair, serving both Apple and Windows-based computers for over 15 years. As a locally owned and operated business, we also offer onsite IT services to both home and business users in the Regina area.

RescueTECH is currently seeking a part-time employee (approximately 20 hours a week) to assist our repair technicians in their daily tasks. Job responsibilities will include basic office maintenance, daily vacuuming and trash disposal, monitoring and responding to emails, voicemails, and social media messages, answering phone calls and in-person inquiries, contacting customers regarding their devices, processing payments and related transactions, and any other duties as required by the employer.

Only individuals who meet the following criteria will be considered:

Must-haves:

Physical presence for conducting job interviews in Regina, Saskatchewan.

Good personal hygiene, verifiable references, and excellent English language communication skills.

The ability to work independently.

General knowledge of computers, their components, and operations.

Past experience in customer service relevant to the position and its responsibilities.

Reliability and the capacity to adhere to a set work schedule, such as 9:00 am to 12:00 pm, Monday to Friday (or as otherwise agreed upon by the employee and employer).

Good-to-haves include work experience in the following areas:

· Hardware repair and troubleshooting of Windows and Apple computers and other devices.

· Repair of Android and/or Apple devices.

· Micro-soldering and board repair.

· Data recovery.

· Social media management.

Wages will be determined based on the work experience and qualifications of the successful candidate. Students are encouraged to apply.

Job Type: Part-time
Part-time hours: 20 per week

Salary: $14.00-$16.00 per hour

Benefits:

• Flexible schedule

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• No weekends

Education:

• Secondary School (preferred)

Shift availability:

• Day Shift (preferred)

Work Location: In person