server - food and beverage services

Food and Beverage Serving Skills

• Advise on menu selections
• Serve food and beverages
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe and advise on wine selection
• Describe menu items including daily specials for customers
• Prepare and serve specialty food at customers’ tables
• Take orders and relay to kitchen and bar staff
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages

Credentials (certificates, licences, memberships, courses, etc.)

• Workplace Hazardous Materials Information System (WHMIS) Certificate
• Responsible Beverage Service Certificate
• CPR Certificate

Business Equipment and Computer Applications

• Aloha Point of Sale (POS)

Additional Skills

• Address customers’ complaints or concerns
• Clear and clean tables, trays and chairs
• Balance cash and record sales
• Must be of legal age to mix and serve alcoholic beverages
• Provide customer service

Personal Suitability

• Initiative
• Effective interpersonal skills
• Flexibility
• Team player
• Excellent oral communication
• Reliability
• Organized