Senior Solutions Engineer (VMware)

工作内容

ThinkOn Inc: Where Data Thrives

ThinkOn is an exclusive wholesale provider of cloud infrastructure and data management services with over 150 partners and over 1,100 end subscribers in the commercial and public sector. Headquartered in Toronto, the company delivers true data availability, protection, and privacy with 20+ operating regions compliant to critical industry level certifications across the globe.

This is a remote position, located in Canada. This position require having, or ability to obtain, Canadian Government Secret Clearance.

Purpose of Role

Reporting to the Director of Infrastructure and Operations, the Solutions Engineer is responsible for operational procedures and availability for level three projects. This resource will the main “local expert” for the assigned products and systems within ThinkOn environment.

General Accountabilities

• Coordinate and own all issues escalated beyond level 2
• Work effectively with cross functional teams, mentoring and providing technical leadership to level 2 team members
• Have the ability to discern key aspects of a problem and address them at an early state by determining the best resolution
• Effectively communicate to all parties involved

Primary Responsibilities

• Responsible for VMware based virtual platform
• Concertation in the areas of ESXi, vCenter & vCloud
• Coordinate and own level 3 projects and implementations pertaining to your assigned products/systems
• Produce documentation for system deployment, operation and support
• Provide complex system problem support, troubleshooting and problem analysis for different hardware and software components within ThinkOn systems
• Maintain close interactions with all technical and project related teams within ThinkOn, customers and vendors
• System deployment, integration and support activities for PDLC
• Provide on call support for production systems
• Perform other related duties as assigned

Functions

• Infrastructure deployment, operation, and support
• Delivery of systems and solutions to customers
• Support engineer
• Other duties as assigned

Required Education and Experience

• 5+ years of operational experience with VMware based virtual platforms
• 5+ years of operational experience with VMware Sphere (ESXi & vCenter)
• 3+ years of operational experience with VMware Cloud Director environments
• 2+ years of operational experience with Cloud environments
• 2+ years of operational experience with NSX environments
• 3+ years of fibre channel based storage administration
• Solid understanding of routing and switching concepts and technology
• Experience in a 24/7/365, multi-tiered large scale production environment.
• VMware Certified Professional 6+ (VCP6 or higher)
• Experience implementing and/or maintaining VMware vCloud environments
• Qualify to obtain Canadian Government Secret status
• VMware, Tanzu, and Kubernetes experience would be an asset
• Experience with IP Networking, routing, and switching would be an asset
• SOC or ISO audit/control experience (pertaining to environment security) would be an asset
• Experience with implementation and/or design of Veeam, Zerto, or CommVault would be an asset

Applications will be accepted until 5:00pm EST on August 30, 2021.

ThinkOn Inc. is committed to a workforce that is reflective of diverse populations. We welcome applications from qualified individuals from all backgrounds. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), and accessibility standards across Canada, ThinkOn Inc. will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require any accommodations, please notify us and we will work with you to meet your needs. We are committed to a selection process and work environment that is inclusive, equitable and accessible.

Application deadline: 2021-08-30

Job Types: Full-time, Permanent