Senior Manager, Partner Success, Hybrid Work Place

工作内容

Req Id: 410659

At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world.

If you’re ready to bring game-changing ideas to life and join a community that values professional growth and employee wellness, we want you on the Bell team.

Our Bell Business Markets team enables the digital transformation of businesses and governments nationwide through solutions in areas including Internet and private networks, voice and unified communications, contact centre, security, Internet of Things, data centre and cloud. We’re proud to be Canada’s leading provider of broadband network and communication services for businesses and governments.

Summary

The Senior Manager of Partner Success will be responsible for cultivating best in class partnerships, creating and executing on strategic programs that deliver in both the short and long term. You will have high visibility in this cross-functional role. Working collaboratively with senior leaders across the company including product, sales, marketing, operations, finance, legal and others. Considering the needs across stakeholder teams, driving alignment around the customer you will inspire and guide our go to market strategy by managing the relationship with our partners across Canada.

We are working in a highly innovative space where user experience is a core strategic focus for 2022 and beyond. We value understanding customers from a persona and user journey perspective, and our strong vendor partnerships are imperative to delivering advanced products and solutions. In this role, you are instrumental in shaping our future in Advanced Products and Solutions as we solve business customers’ problems and reshape who we are as service provider.

We are looking for a person to manage multiple technology partners to ensure we are enabling our extended teams and customers to deliver related products and services as requested.

You have a well-rounded technology industry background. Driving all levels of integration with the strategic technology partners and act as a key point of contact with the Partner channel and executive teams.

Key Responsibilities

• Collaborating to build and execute joint business plans with our strategic partners, including end-to-end go to market plans with defined success metrics, joint accountability and governance
• Cultivate and execute on our strategic priorities to include product roadmap, complex investment planning, partner negotiations, and business development against our revenue and growth objectives
• Work cross-functionally with product, sales, marketing, finance, operations, customer service and other cross-functional teams to ensure successful take to market strategy
• Nurture executive-level relationships with partner, including executive business reviews and internal executive stakeholder communications
• Identify new opportunities for market differentiation and revenue
• Co-develop marketing activity and collateral with both internal and partner stakeholders
• Facilitate alignment and synergies between Bell and partners
• Direct the ongoing operational processes required for successful partner enablement.
• Represent Bell Business Markets with industry, analyst, client and partner organizations
• Create clear and concise communications in preparation of regular cadence updates and escalations
• Maintain the ongoing operational processes required for successful Partner enablement
• Manage overall schedule view, looking ahead early to identify conflicts and work to resolve before any impact
• Identify opportunities that provide both market differentiation and growth
• Continually learn, grow, and improve how Bell and its partners can prioritize customer journey
  

Critical Qualifications

• University degree in Business or related area, Masters or Professional Designation
• 5+ years of experience in enterprise business development or partner management role
• Ability to forge strong internal and external partner relationships and communication with stakeholders at all levels
• Problem solving mentality leveraging internal and/or external resources, conflict resolution, and follow through with stakeholders
• Ability to understand B2B technology and emerging trends
• Strong executive presence including communication and presentation skills
• Critical thinking and a passion for driving results
• Strong self-management and the ability to work under pressure to meet tight timelines; the willingness to work extended hours on occasion as required by the business
• Strong organizational skills and ability to coordinate activities, cross-departmental
• Relationship builder with excellent negotiation and persuasion skills
  

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Adequate knowledge of French is required for positions in Quebec.

Additional Information

Position Type:ManagementJob Status:Regular - Full TimeJob Location:Canada : Quebec : Dorval || Canada : Quebec : Montreal || Canada : Quebec : VerdunFlexible work profile:Mobile

Application Deadline:04/26/2023

All team members are expected to reside in Canada and within a reasonable commuting distance from their work location to ensure that they are able to come to the office as required, whether the visit is planned or unplanned.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

At Bell, we don’t just accept difference - we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or recruitment@bell.ca to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at inclusion@bell.ca.

Created: Canada, QC, Dorval

Bell, one of Canada’s Top 100 Employers.

410659