Receptionist/Administrative Assistant

工作内容

Company description

New mental health and wellness centre in Yellowknife, NT. This is a multi-disciplinary clinic where various mental health practitioners work. The centre also will have sensory deprivation tanks (float tanks).

Job description

Receptionist for a new mental health and wellness centre in Yellowknife, NT. In addition to basic reception duties, this position will also assist with the running of the sensory deprivation tanks (ie. float tanks). We are looking for someone who is customer service orientated, outgoing and passionate about wellness.

Responsibilities

- Oversee front desk reception area and greet customers/guests

- Answering phones, referring calls and in person customer support

- Actively engaging with customers so they feel welcome and supported

- Routine administrative duties assigned by manager.

- Invoicing, taking payments and providing some support to centre practitioners.

- Assisting in managing an online booking system both for centre practitioners and the sensory deprivation tanks

- Registering and scheduling client appointments. Also ensuring completion of paperwork and waivers when clients arrive.

- Assisting with sensory deprivation tanks. This will include orientating customers to the tanks, answering question, and cleaning of the float rooms.

- Basic cleaning and maintaining of the office.

Qualifications

- Professional in both presentation and demeanour

- Given the nature of the business, we are seeking an individual that can demonstrate a welcoming personality, empathy skills, and a willingness to engage with customers

- Organizational and written/verbal communication skills. Ability to multi-task will be required

- Strong communication and social skills

- Prior work experience as a receptionist, front office representative or similar role.

- Standard First Aid with CPR and AED

- High School diploma required. Post-secondary certificate/diploma from a recognized office assistant or similar program preferred (applicants with a high school diploma, plus experience in an administrative assistant position will also be considered)

- Individual needs to be supportive of an inclusive and diverse customer base. Ability to respect privacy of clients will be of the utmost importance.

Asset Qualifications

- Experience working with online booking tools

- Experience working with sensory deprivation tanks

- College diploma/certificate in administrative support

- Any educational experience related to mental health/wellness

Additional Information

- competitive hourly wage to be negotiated

- work hours will be Monday -Friday, 9 am to 5 pm

- Benefits include access to sensory deprivation tanks and negotiated discounts on centre services (minus psychological services).

- Job start date is anticipated for mid September 2021.

Application deadline: 2021-08-31

Expected start date: 2021-09-13

Job Types: Full-time, Permanent

Salary: $18.00-$21.00 per hour

Benefits:

• Casual dress
• On-site parking
• Store discount

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Secondary School (required)

Work remotely:

• No