Property Portfolio Assistant

工作内容

POSITION DESCRIPTION

Position Title: Property Portfolio Assistant

Organizational Summary

HomeEd is on a mission to provide Edmononians with quality affordable housing. Our team goes to work every day driven by our purpose that Better Housing Can’t Wait and that we can achieve our vision ofreimagining affordable housing as sustainable, growing and valued throughout Edmonton. Whether we’re developing new properties or managing the 1400+ units we already own and rent around the City, we do so in service to Edmontonians looking for a quality home they can afford in a community they love.

Our staff members are everyday heroes making an impact in the lives of the Edmontonians who need us. Our corporate values are central to how we work and succeed as a team:

• Integrity:We follow through on our commitments, acting honestly and ethically at all times.
• Inclusion:We provide a welcoming environment, where diversity is valued and people are treated respectfully and equitably.
• Community: We engage with tenants and stakeholders, building relationships and working to enhance the quality of life where we operate.
• Stewardship: We take care of our resources, prudently managing our costs, quality, health, safety & environmental impact.
• Growth:We embrace challenges and change, trying new things and learning from them in our pursuit of progress.

We’re always looking for engaged, talented people to help us achieve big things in our community. For us, being a great place to work means:

• Doing meaningful work alongside caring team members that want to make a difference in people’s lives
• Professional development plans and budgets to keep you inspired, learning, and advancing your career
• Competitive salaries and benefits, with additional compensation for exceptional work
• Prioritizing the health and wellness of our team, with a paid Personal Wellness Day every two weeks to recharge

For more information about HomeEd, please visit www.myhomeed.ca

Position Summary

The Property Portfolio Assistant will provide administrative support to the Portfolio Manager to ensure smooth operations across their properties. This role will organize and maintain important documentation while interacting with residents and contractors. This role further requires the Property Portfolio Assistant to be an effective time manager, possess a keen attention to detail, and communicate in a professional manner. Other duties, relevant to the position, will be assigned as necessary by the Portfolio Manager.

Core Competencies:

• Customer Service
• Attention to Detail
• Organization
• Communication
• Time Management

Essential Duties and Responsibilities:

• Administer rent collection activities including monitoring tenant balances, delivering relevant notices and customer follow-ups.
• Coordinate tenant move-in and move-outs.
• Communicate information with residents and contractors in HomeEd properties.
• Assist in resolving resident questions and concerns.
• Maintain and organize confidential electronic and physical files.
• Support property management leasing strategies.
• Maintain effective working relationships with all staff and stakeholders.
• Coordinate and conduct meetings and events to ensure proficient operation and promotion of all HomeEd properties.
• Remain current with industry best practices and legislative requirements, while executing on HomeEd policies, processes and procedures.
• Other duties, relevant to the position, shall be assigned as required.

Education and Experience:

• Post-secondary credential in a related field.
• Experience in an administrative role, preferably in the real estate or property management field.
• Experience and understanding of customer relations and vendor management. Understanding of the Residential Tenancy Act is strongly preferred.
• Experience and understanding of information systems, including Google Workspace products (Gmail, Drive, Docs, Sheets, etc). Proficiency with Yardi Breeze is strongly preferred.
• An equivalent combination of training, education and experience that would provide the required knowledge and abilities may be considered.
• A valid driver’s license and access to a vehicle with business-use insurance
• Successful applicants will be required to submit a satisfactory Vulnerable Sector Police Information Check.

Employment Status:

✔ Full-time

✔ Permanent

Annual Salary Range:

$45,000 - $60,000

Job Types: Permanent, Full-time

Salary: $45,000.00-$60,000.00 per year

Benefits:

• Dental care
• Employee assistance program
• Life insurance
• On-site parking
• RRSP match
• Vision care
• Wellness program
• Work from home

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Edmonton, AB: reliably commute or plan to relocate before starting work (required)

Work Location: In person