Product Supply Coordinator-12 month contract

Company Description

At Sleep Country Canada/ Dormez-Vous? We are passionate about all things sleep. We are a proud Canadian brand and sleep destination for all! We want to help all Canadians get a better night’s sleep.

Our Product Supply team plays an important role in equipping thousands of customers with product that will assist them to get a better sleep. As our Product Supply Coordinator for a 12 month contract, you will have a key role as a liaison between Sleep Country Canada and Dormez-vous? and it’s vendors to maximize operational efficiency and ensure our customer’s satisfaction 100% of the time!

Working at Sleep Country Canada (SCC) is more than just a job; it is your opportunity to realize your full potential! We trust you to make the right decisions- you will be motivated and empowered every day to make a positive difference to your team, the customer experience, and the growth of our business all while working in a fun work environment.

Job Description

Can you?

• Manage inventory levels and product flow within their assigned regions in order to meet customer demand and achieve 99.50% or greater on-time delivery to Sleep Country Canada/Dormez-vous? customers, while maintaining acceptable levels of inventory risk
• Be a key liaison between Sleep Country Canada/Dormez-vous? and its vendors and facilitate all manner of communication and coordination between the companies to maximize operational efficiency and ensure Sleep Country Canada/Dormez-vous? Customer satisfaction.
• Analyze regional unit movement on a daily, weekly, as needed basis to forecast future demand of various products
• Assess current stock levels at the DCs and determine quantities and timing of Purchase Orders to meet needs of business
• Maintain stocking programs as per prescribed guidelines for all product categories
• Plan and forecast for upcoming promotions and events and their impact on product demand to alter stock levels as needed to maintain 100% on-time delivery to customers
• Manage shipment flow into DCs on a daily basis to ensure on-time delivery of goods from suppliers
• Follow up with vendors on late shipments, product back orders or damaged goods to resolve issues as quickly as possible and mitigate customer back orders and impacts
• Troubleshoot problems as they occur to ensure maximum customer satisfaction
• Manage vendors consistently to ensure vendor service levels are being met
• Work with the rest of the PS team to tackle and resolve vendor and supply impacts
• Communicate as required to ensure effective relationships with other departments and our vendor partners
• Work on various projects and initiatives within the PS department
• Coordinate and manage reverse product flow throughout the company to ensure proper execution of the RTV process
• Vacation Coverage for day to day/tagged ordering
• This position will be working out of the Brampton office working 8:30 AM to 5:00 PM

Qualifications

Do you have?

• Completion of a post-secondary program in Purchasing, Supply Chain, or Operations (or equivalent)
• 2-3 years of relevant work experience in the retail/wholesale business is an asset
• Previous experience in supply chain forecasting and replenishment with either Oracle, Logility, SAP and JDA Manugistics is an asset
• Strong analytical and troubleshooting skills
• Exceptional problem solving skills
• Good communication skills (oral and written)

Additional Information

Why work for us:

• This is not just a job but a Career with opportunities for growth and advancement
• We are the proud winners of:
  • Great Place to Work
  • Great Place to work for Millennials
  • Best Workplaces in Retail & Hospitality
  • Great Place to work for Giving Back
• Robust Medical & Dental Benefits, Deferred Profit Sharing Plan
• We will invest in you and provide training, mentoring and continuous development
• Tuition Reimbursement Program that covers professional AND personal development (yes, you can get reimbursed for your scuba diving classes!)
• Associate Discount Program
• Fitness Subsidy

Employment Equity
We recognize the importance of a diverse workforce and we therefore encourage applications from Aboriginal Peoples, women, members of a visible minority, and persons with a disability.