Partner Resource Manager

工作内容

Computer Generated Solutions, Inc.

Position: Partner Resource Manager

Location: Saint John, NB

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Corporate Profile*

Computer Generated Solutions, Inc. (CGS) is a leading provider of information technology services to business and government worldwide, known for delivering expert, cross-industry solutions across multiple platforms. Since 1984, CGS has helped companies leverage information technology to gain the competitive edge

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Position Description: *
The Partner Resource Manager (PRM) is responsible for performing the following roles:

• Daily calls/discussions with assigned partner accounts
• Using the telephone, communicate to the assigned customers the compelling reasons and benefits to increase their sales of the client’s products
• Guide and assist the customers to understand and locate support programs available to them on the customer’s website.
• Guide and assist the customers to enroll in sales training programs on the customer’s website
• Document results of each customer call, track open action items by each customer and report status.

Essential Skills and Qualifications:

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Candidates should ideally have at least two (2) years of outbound tele-sales experience preferably in a sales position.

• Must be able to clearly communicate on the telephone in English and demonstrate very good writing skills.
• Must have experience using Microsoft Word and email. Must be able to enter data into an Excel spreadsheet.
• Knowledge of Microsoft Office products. Emphasis is on Word and email utilization.
• Will be required to enter data into a customer relationship management (CRM) program to document the status of assigned customers.
• Must be sales oriented

We offer a competitive starting salary with comprehensive benefits including medical and dental coverage, company sponsored pension plan and excellent growth opportunities.

CGS is an Equal Opportunity Employer M/F/V/D.

Job Type: Full-time

Work Location: Multiple Locations