Operations Manager

工作内容

Job Overview

Camel Senior Shop is a comprehensive shop for seniors, located in Richmond BC, since 2017. We are beyond a regular retail store. We are one-stop shop for seniors, we have walk-in clinic, pharmacy and flower shop.

Our business has a fast pace working environment. This challenging position requires one person to work independently as well as provide strong support to the team. Your quick learning ability and strong communication skill will be your key to success.

We are looking for a dependable team player who want to do something out of the ordinary. You thrive in high pressured environments and have an infectious enthusiasm to “get it done”. You are passionate about creating customer experiences to drive brand loyalty, and growth opportunities.

Role and Responsibilities

• Provide retail services for customers;
• Assist with phone call or walk-in customer inquiries;
• Liaise with existing suppliers; assist the team in placing the order, tracking the shipment and taking charge of post-sales services;
• Assist with expanding and growing the business and reach potential customers;
• Manage social media (WeChat Official Account/group chat, Facebook);
• Assist with making the promotion plan and executing it;
• Assist with preparing and standardizing orientation/product training material.

Qualifications and Education Requirements

• Excellent in written and verbal English;
• Can speak Mandarin;
• Solid computer skills;
• Strong interpersonal skills and an interest in sales and marketing;
• Details-oriented;
• Strong execution.

Preferred Skills

• Previous experience in the retail industry;
• Mechanical, electrical, civil knowledge is an asset;
• Fluent in Cantonese is an asset.

We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.

Job Type: Full-time

Benefits:

• Paid time off
• Store discount

Schedule:

• 8 hour shift

Supplemental pay types:

• Commission pay