Onboarding & Learning Specialist - 12 Month Contract

工作内容

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The opportunity

The Bilingual Onboarding & Learning Specialist – 12 Month Contract will be responsible for the administration and delivery of our Welcome to EY (WTEY) program reporting to the Onboarding & Transitions Manager, part of the Talent Development & Learning team. They will also assist with onboarding initiatives, talent development and learning projects, cross-service line learning, learning compliance, operational tasks, and all other administrative items. They will be instrumental in supporting and guiding our new joiners as they transition into EY.

Your Key Responsibilities

• Assists in the delivery and facilitation of the WTEY program for experienced and campus new joiners
• Acts as a Producer for the virtual WTEY program
• Assists in training a roster of facilitators
• Provides pre/post onboarding support to our new joiners
• Assists with the administration and ongoing maintenance of the WTEY program
• Collaborates with stakeholders in the administration of pre/post onboarding activities
• Assists with onboarding projects/initiatives including acquisitions
• Responsible for the ongoing maintenance of content in the Canada Onboarding SharePoint site
• Works with Global Delivery Services (GDS) to award continuing education (CE) credits in SAP SuccessFactors
• Be the single point of contact (SPOC) for any questions regarding mandatory or assigned learning for Canadian new joiners
• Assist in various ad-hoc projects where required
• Use good judgment in applying concepts and guidelines and follow through on commitments
• Show initiative to identify efficiencies
• May also be requested to work extra hours during important deadlines
  
  

Skills And Attributes For Success

• Strong presentation and facilitation skills
• Excellent communication skills and ability to work effectively with multiple stakeholders across the organization at all levels
• Good interpersonal skills and the ability to exhibit tact and diplomacy in order to deal effectively with people and situations to ensure everyone feels they belong
• Exceptional project management skills and accuracy for processing sensitive information
• Proficient in Microsoft Office suite (Outlook, Word, Excel, PowerPoint)
• Experience with SAP SuccessFactors Learning Management Platform, Zoom technology and MS Teams
• Ability to work independently with minimal guidance
• Excellent problem-solving skills and the ability to prioritize effectively
• Good understanding of the business, the strategies and priorities, and how they translate into learning and development needs
• Experience working in learning operations or a similar function required
• Flexibility to work additional hours
  
  

To qualify for the role, you must have

• Bachelor’s degree or equivalent work experience
• 2-4 years related job experience
  
  

What We Offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you
  
  

Diversity and Inclusion at EY

Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. From our actions to combat systemic racism and our advocacy for the LGBT+ community to our innovative Neurodiversity Centre of Excellence and Accessibility initiatives, we welcome and embrace the diverse experiences, abilities, backgrounds and perspectives that make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

EY Way of Work and your health and safety

EY Way of Work recognizes flexibility in the way we collaborate, innovate and deliver with the ability to work in-person and remotely. To support a healthy and safe in-person working environment, EY has implemented various layers of health and safety controls while working in the office or at client or other locations. A critical component of EY’s workplace safety program includes our COVID-19 vaccination policy which requires all personnel to be fully vaccinated against COVID-19 unless an accommodation based on a reason protected by human rights legislation is provided.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.