Master Data Technician

Your challenge!

Reporting to the Master Data Coordinator, the Master Data Technician’s mission is to create and organize master data related to the company’s various business processes in databases to maintain the integrity, quality and accessibility of the information produced and to help achieve his or her department’s mandates. You participate in the achievement of business objectives by analyzing operational requests and ensuring compliance with established standards and procedures. In addition, you ensure the rigorous follow-up and documentation of requests with business partners using the ticket management tool. Finally, you stay on the lookout for opportunities for improvement in order to optimize existing processes and limit financial risks.

Individual responsibilities

Ensure that data entered into information systems and forms is complete and accurate

Process operational service requests

Apply procedures and standards

Document solutions

Organize all activities in accordance with service levels to effectively and efficiently meet the needs of your unit

Collaborate with the various stakeholders and business partners associated with your activities

Propose improvements to your unit’s processes

Experiences and strengths

Exemplary rigour in management

Strong customer service skills and ability to work with a range of partners

Ability to collaborate with team members and colleagues

Ability to translate challenges into concrete solutions

Ability to solve problems and set daily priorities in a fast-paced environment

Judgment needed to ensure follow-up and effective implementation of solutions in accordance with company priorities

Excellent written and spoken English to support professional interactions

Agility needed to work with various technological tools

Knowledge of SAP software or other ERP (an asset)

Client-focus

Flexibility and ability to adapt

Partnership

Teamwork

Rigour

Autonomy