Manage, Sales Operations

WHO WE ARE

We are Power Factors, developer of the world’s leading cloud platform for renewable energy. Our SaaS platforms, Drive, Greenbyte, and Bluepoint, are used to manage over 110+ GW of solar, wind, and energy storage projects across the planet. By driving down operations costs and increasing revenue, we’re tackling one of the world’s most important challenges: making renewable energy the world’s leading source of power. Our company is going through accelerated growth, fueled by the transition to clean, renewable energy and backed by one of the world’s leading enterprise software private equity funds.

Power Factors continues to gain traction throughout the renewable energy market. Our platforms collect millions of IIoT and other data points, cleans data, detects issues, identifies leading indicators to predict future issues, and adds full advanced analytics capabilities on top of this rich, high-value dataset. In addition to issue detection and analytics, we provide the tools needed to turn analytic insight into action such as event, case, and work order management.

Our clients are global owners, operators, and asset managers of large-scale fleets of wind, solar, and energy storage projects. We deliver excellent customer service and an exceptional system of engagement that provides the results they are looking for: lower operations costs and higher output from their renewable energy power plants.

We are an agile development company – big enough to make an impact, but small enough to move quickly and execute in a growing industry, taking advantage of rapidly evolving technologies. We are a collective of bold and ingenious talents driven by results. Our team is made up of hard-working, fun-loving people who are passionate about making the world a better place. We seek fierce but humble people to help us achieve our ambitious plan.

Our Mission is to develop software that accelerates the global energy transition by empowering all renewable energy stakeholders to collaborate, automate critical workflows, and make the best decisions.

Our Vision is to create a sustainable world powered by renewable energy.

Join us as we fight climate change with Code.

THE ROLE

Power Factors is seeking a Manager, Sales Operations to join our global sales team and help us drive the strategic direction of the sales operations function. The Manager, Sales Operations delivers the necessary tools, content, training, process, and shares best practices to analyze and support the sales force and ensure they are successful in their day-to-day activities. This role collaborates closely with the executive staff, sales and marketing teams, finance & revenue operations, and other key stakeholders with a goal to increase the productivity and success of various sales teams and channels. This role reports to the Chief Sales Officer and you will be working from home, in Canada.

RESPONSIBILITIES

• Partner with and advise Sales and Marketing leaders on strategic direction and manage supporting activities.
• Manage data quality, analytics, dashboards, and reporting on sales operations and effectiveness, leveraging various internal tools (CRM, CPQ, ERP, LMS, BI) and processes
• Manage operational processes and workflows, support sales team use of tools and processes.
• Understand and ensure successful implementation of operational and data management best practices across Sales channel(s);
  • Quota Bearing Sales Reps (QBSRs)
  • Enterprise Sales Executives (ESEs)
  • Account Management (EAMs)
  • Sales Engineering (SEs)
  • Channel Partner(s)

• Analytics & Reporting: Define objectives and measure performance to drive the team to hit key milestones - including pipeline, bookings growth (new logos, upsells, expansion sales, and renewals), deal structure optimization, sales productivity, and attainment improvements. Analyze and report operational metrics and deliver meaningful insights to the business, define and deliver methods to improve sales performance. Produce and review actionable sales reporting and BI tools for Board/E-Staff (DSP, CEO/Exec Staff, Vista) and sales reps, managers, and sales leaders.
• Sales Strategy & Planning: Support sales planning efforts and ensure they are appropriately integrated with other planning processes employed throughout the organization. Refine customer segmentation, implement & maintain customer and prospect database, lead territory design and management to enhance acquisition, renewal, and upsell/cross-sell processes. Drive key projects to support strategic initiatives by working across functions and providing visibility to executive sponsors.
• Sales Compensation: Refine territory plans, sales target, quotas, SIP program. Work with sales leadership, finance, and HR to develop and govern incentive programs and compensation planning.
• Sales Tools and Process Administration: Create and maintain documentation of sales processes, policies, and relevant sales training materials for the direct and indirect channel(s). Proactively identify opportunities for process improvement. Eliminate operational bottlenecks and inconsistencies. Design and execute quoting and contracting processes, tools, and governance of approval authority. Identify and implement best practices for sales tools user experience, adoption, data integrity, and reporting.
• Budget & Expense Management: Measure and report key financial metrics of the Go-To-Market function, including but limited to customer acquisition cost, ASPs, variable compensation expenses, spend as % of bookings/revenue. Build and standardize business reporting for strategic analysis and internal business reviews.

REQUIREMENTS

• Bachelor’s Degree in Finance, Economics, Quantitative Studies, Business Management or equivalent degree;
  
• Minimum 5 years’ experience in Sales Operations or equivalent experience, experience in a SaaS software industry is considered an asset;
  
• Proficiency with sales and reporting tools, including Salesforce and PowerBI;
• Executive leadership communication, reporting, and presentation skills.

KEY COMPETENCIES

• Accountability
  
• Decision Making/ Judgement
• Effective Communication
• Critical Thinking
• Problem Analysis
  
• Strong Influence
• Attention to details
• Project Management

WHAT WE OFFER

Flexible core hours / Corporate Bonus Plan / Employee Volunteering Program / Talent Referal Program / Employee Recognition Programs / Contribution to Non-Profit Organization / Benefits coverage for you and your dependents in the Americas & APAC / And so much more!

EQUAL OPPORTUNITY EMPLOYER

Power Factors is an Equal Opportunity Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.