Inside Sales Representative

工作内容

• Bilingual Inside Sales Representative
• Hybrid* My client who is a leading in manufacturing is looking for a Bilingual Insides Sales Representative who would be responsible for the following duties : The Inside Sales Representative’s responsible for providing sales service to customers, i.e., product selection, technical advice, price quotations and order processing. On a typical day, the Inside Sales role will be very focused on Customer Service. There will be a lot of emails, and not many calls (average between 10-20 calls/day among the team). *RESPONSIBILITIES* Customer Service (64%)
• Perform a variety of customer service-related activities to promote positive customer relations and recurring business e.g., responds to all customer enquiries as they pertain to product selection, requirements for technical advice or price quotations; provides technical guidance and pricing information as required; develops price quotations from computer programs or may manually develop price quotations from price books and other predetermined factors; and may purchase products from outside the company in order to accommodate customers’ specific requirements. Order Processing (22%)
• Gather all order entry data from the customer in addition to internal information to create a master order.
• Load the master order onto the PC system which then initiates activity in the Inventory, Production and Accounting departments. Sales Communications (20%)
• Liaise regularly with other Inside and Outside sales representatives and consults day and week-end reports to ensure consistency and continuity of pricing information, particularly as relates to larger jobs in which volume discounts apply. Record-keeping (7%)
• Maintain accurate files of data, order confirmations, technical information, correspondence, etc. in order to facilitate timely and accurate retrieval. *MUST HAVES*
• At least 1 year of experience in direct customer service experience. Comfortable dealing with customers and able to de-escalate situations.
• Good writing communication skills. Most client communications are via email.
• Bilingual in French and English, written and spoken
  
  

À propos d’Aston Carter:

Aston Carter, une division d’Aerotek, est un fournisseur d’envergure mondiale de services de recrutement et de dotation de personnel pour les sociétés à la recherche de professionnels du milieu des affaires hautement spécialisés. Aerotek est une société en exploitation d’Allegis Group, un fournisseur multinational de solutions en matière de talent. Aston Carter s’engage fermement à offrir un service de premier ordre aux clients et aux professionnels du milieu des affaires dans un vaste éventail de disciplines, notamment la comptabilité, la finance, la gouvernance ainsi que la gestion du risque et de la conformité. Avec plus de 60 bureaux en Europe, Asie et Amérique du Nord, Aston Carter offre une expertise locale, régionale et mondiale pour répondre aux besoins uniques de ses clients. Reconnu "best of staffing" par nos clients et le talent que nous recrutons, Aston Carter s’engage à livrer un service hors pair a tous nos partenaires d’affaire.

Numéro du permis d’agence de placement de personnel : AP-2000486 (Canada – Québec)

Numéro du permis d’agence de recrutement de travailleurs étrangers temporaires : AR-2000485 (Canada – Québec)

About Aston Carter:

Aston Carter is a distinguished global provider of recruitment and staffing services to companies requiring highly specialized business professionals. As a Best of Staffing® Client and Talent leader, Aston Carter has an unrivaled commitment to delivering first class service to clients and business professionals across a variety of disciplines, including Accounting and Finance as well as Governance, Risk and Compliance. With more than 60 offices across Europe, Asia Pacific and North America, Aston Carter provides local, regional and global expertise to drive value and meet our customers’ unique needs. Aston Carter is a division of Aerotek. Aerotek is an operating company of Allegis Group, a global talent solutions provider. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. Personnel Placement Agency Permit Number: AP-2000486 (Canada – Quebec)

Temporary Foreign Worker Recruitment Agency Permit Number: AR-2000485 (Canada – Quebec)