Human Resources Generalist

工作内容

AllianceOne Inc, provides call centre solutions and customized receivables management products for creditors in the financial services, healthcare, government, utility, retail, telecommunications, commercial, and related markets.

As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact centre management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience.

AllianceOne is currently seeking a Talented Professional to add to our team:

Position: Human Resources Generalist

Location: Toronto, ON

Description:

The Human Resources Generalist position is responsible for coordinating and performing assigned payroll functions in an accurate, complete and timely manner. Provide excellent customer service and assistance to payroll related inquiries.

ESSENTIAL ACCOUNTABILITIES:

• Review and verify timecard totals and contacts appropriate manager with questions
• Implement timecard approval and verify hours are approved in timekeeping system
• Provide support to employees and third parties upon request concerning payroll, deductions, vacation, employment verification and other inquiries
• Submit garnishments, levies and child support orders to the corporate office for processing
• Follow established approval processes when making adjustments to correct any paycheck discrepancies
• Receive commission information from accounting department and report to payroll for payout
• Process all terminations and request manual checks when necessary
• Collect benefit time sheets and upload time off for payroll processing
• Sort and distribute paychecks on a bi-weekly basis
• Audit payroll information for accuracy
• Support and administration of internal management system
• Maintains personnel files in compliance with applicable legal requirements.
• Keeps employee records up-to-date by processing employee status changes in timely fashion.
• Processes personnel action forms and assures proper approvals; disseminates approved forms.
• Prepares paperwork required to place employee on payroll and establishes personnel file.
• Provides HR related training to front-line employees
• Conducts employee relations investigations and provides timely resolution

Required Education and Experience:

• Bachelor’s Degree or equivalent experience
• CHRP certification preferred
• 2-4 years of HR related work experience, including employee relations
• Knowledge of federal and state laws
• Proficiency in Microsoft Office Suite Products

Competencies and Specific Skills

• Organized
• Detail Oriented
• Self-motivated
• Conflict management skills
• Results oriented
• Demonstrated persistence
• Proven facilitation skills
• Interpersonal/human relation skill
• Proven customer service relation skills
• Problem solving skills
• Deadline management

Please review our privacy notice available at the following: www.allianceoneinc.com/careers

AllianceOne is an equal opportunity employer. Our organizational values stress the importance of diversity, fairness, and trust. We will accommodate candidates in accordance with the Ontario Human Rights Code for all employment activities, including the recruitment process.

AllianceOne Ltd is committed to accommodating persons with disabilities throughout both external and internal recruiting activities. Applicants requesting accommodation will be consulted about their needs and appropriate accommodation will be provided.

Job Types: Full-time, Permanent

Benefits:

• Dental care
• Extended health care
• Paid time off
• Vision care

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• human resources: 2 years (required)