Garbonzo’s Sports Pub Host

Purpose:

Areas of Responsibility:

¨ Gives personal attention, takes personal responsibility and uses teamwork when providing guest service

¨ Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems

¨ Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction Guarantee

¨ Performs other duties as required to provide Canad Four Star Service

Ensures guest satisfaction by courteously greeting customers and promptly escorting them to their seats

¨ Presents menus, suggests cocktails and/or daily specials

¨ Exhibits knowledge of all items on the menu and wine list

¨ Possesses a valid liquor card at all times

¨ Demonstrates knowledge of hotel, in-house facilities and local information to respond to customer questions

¨ Processes guest restaurant bills promptly and accurately

¨ Checks the overall condition of the dining room, insuring its readiness for guest

¨ All other duties as required

Success Factors:

Foster Teamwork…Work well in a team environment and motivate teams to sustain exceptional levels of performance.

Attend to Detail…Ensure that work is accurate, thorough and to the highest standards.

Take Responsibility… Demonstrate personal ownership of tasks and follow through to get the required results.

Communicate Effectively…Clarify and provide information so that coworkers, customers, and suppliers understand and can take action.

Key Skills and Requirements:

Point of Sale… Skilled in utilization of point of sale systems and/or other back-of the house systems.

Upselling… Know the available products and services and suggest alternatives.

Employee Perks!

• Employee Canadvantage Rewards Program,
• Employee Discounts, including meal, room rates, and more!
• Educational “Scholarships” and financial assistance.
• Employee Events including Staff BBQs, Holiday Parties, Sporting Events, Contests, Prize Draws and more!
• Flexible Schedules
• Competitive Wages
• Career Growth Opportunities
  • MB Largest Hospitality provider Headquartered in Winnipeg provides opportunities for growth

**Please note, all candidates MUST show proof of Vaccination**