Front Desk Attendant - Casual

工作内容

With approximately 5000 employees, Shannex RLC Limited is a family-owned Canadian company based in the Maritimes. With over 30 years of experience creating better ways to deliver seniors living and long-term care communities throughout Nova Scotia, New Brunswick and Ontario, Shannex offers a continuum of lifestyle options under our flagship brands Parkland™, Shannex™ and Faubourg du Mascaret.

If you are resident-focused, results oriented, service-oriented individual who wants to be part of a new and dynamic team, we want to hear from you.

We currently have the following opportunity available at Parkland Saint John, Carleton Hall:

Front Desk Attendant

Casual

Saint John, New Brunswick

What you will do…

Reporting to the Business Manager and based in Saint John, NB, the Front Desk Attendant will be essential in creating a positive experience with those they interact with on a day to day basis. You will be an ambassador of Shannex in all that you do interacting with the public, residents and staff. The Front Desk Attendant sets the tone and the expectation for service excellence and client interaction in the facility.

Who You Are…

As the successful candidate, you have a relevant education and previous experience in a similar role. You thrive in a fast-paced environment where you can put your strong multi-tasking skills to good use. You are meticulous with your work, have a keen eye for detail and are known for your high standards, especially with regards to confidential matters and client service. You are seeking a role that will allow you to grow and demonstrate your administrative skills.

This role requires a high level of interaction with other individuals; being an effective communicator and having an outgoing personality are key strengths we are seeking. You must have strong computer literacy skills and excellent verbal and written skills.

How you will do it…

• Answers and transfers telephone inquiries, greets and directs visitors;
• Provides routine information and responds to inquiries from residents, visitors, and staff;
• Active screening of employees and visitors (Covid-19);
• Sorts and distributes incoming and outgoing mail and couriers;
• Prepares and distributes forms, reports and other documents to appropriate personnel and departments;
• Performs a wide variety of assignments, which are sometimes confidential in nature;
• Receives, processes and records client payments
• Monitors fire alarm panel, security alarm panel and front door while adhering to safety and security duties as per facility policy;
• Ensures client safety by following and applying all standard operational procedures, safe work practices and training provide

The must haves...

• High School diploma or equivalent education completed;
• Office Administration/Professional Secretarial diploma or university degree;
• Minimum one year experience in client services/administrative;
• Strong client focus and a positive attitude;
• Excellent verbal and written communication skills;
• Strong computer literacy skills (including word processing, spreadsheet and database software);
• Ability to work a schedule of flexible hours/shifts inclusive of days, weekends and holidays.

Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization. Shannex is committed to offering the best environment for team members where everyone takes pride in their work and in the organization. Our colleagues are committed to service excellence and are supported with opportunities for personal and professional growth. We are building a culture that supports the balance between work and personal life.

If you are looking for an opportunity to grow your career and make your mark in a rapidly growing organization please submit your application. We look forward to hearing from you!

All applications are kept in strict confidentiality.

Only those selected for an interview will be contacted.

Job Types: Part-time, Casual

Salary: $12.00-$14.00 per hour

Benefits:

• Employee assistance program
• Flexible schedule
• On-site parking

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Weekends

Application question(s):

• Are you available to work on weekends?

Education:

• DCS / DEC (required)

Experience:

• administrative: 1 year (required)

Work remotely:

• No