Front Desk Agent

ONLY APPLY for this position if your residence is within driving distance to Wolfville, Nova Scotia, Canada.

ONLY APPLY if your able to work weekends. ONLY APPLY if you have your own transportation as we are NOT on a bus route.

We are looking to hire an upbeat Front Desk Agent, who is both professional in appearance and has the manners appropriate to the hospitality industry, to assist with checking guests in and out of our establishment. The Front Desk Agent will assist guests with inquiries, requirements, issues and/or complaints. The Front Desk Agent will be responsible for receiving guest payments and for balancing the cash at end of your shift. You will need to have a basic level of math skills. You will need to familiarize yourself with the hotel layout, be up to date on special offers, local attractions and understand the in-house restaurant’s operation to facilitate guests’ dining reservations to make recommendations and be proficient with operating the hotel front desk switchboard. You will receive and deal with guests in a professional and pleasant manner at all times.

To ensure success you will be professional and pleasant in challenging situations and take responsibility for the satisfaction of guests from arrival to departure. Preferred candidates will be positive, pro-active, and be skilled in a fast-paced environment. You will need to have social skills to interact with guests and co-workers.

Front Desk Agent Requirements: