Field Service Technician III

Job Purpose

Provide technical and application support for EnerSys Battery and Systems products and services. Contribute an on-site presence to lead the team and deliver quality service. Using experience offer mentorship to other team members in Health and Safety, quality, and standards. This position will be expected to contribute to financial targets in both Revenue and Margin targets.

Essential Duties and Responsibilities

• Follows all company policies and procedures as listed, but not limited to: Warranty policies, Federal & Provincial safety standards, transportation of dangerous goods
• Maintains a safe, orderly, and clean working environment
• Is directly responsible for company assets such as service vehicles, inventory, tools, laptops, and test equipment
• Maintains truck log, if necessary, according to provincial and or federal requirements
• Maintains good communication with Field Supervisor
• Completes and submits reports as required
• Coordination of shipping and receiving, and in the field, material audits to identify shortages
• Preform installation of DC Power plants, BDFB’s, Inverters, UPS, and DC Battery systems
• Perform Commissioning of DC power Plants, Inverters, and battery conductance readings, testing of system and equipment alarms
• Perform rectifier and inverter module swaps, and updating system inventories
• Perform Preventative Maintenance routines, which would include completing reports and data analysis, which would identify key areas where the clients could improve their systems or are at risk based on the data collected
• Install data cabinets, cable tray infrastructure, including load bearing axillary systems, Fiber Optic Raceways, Grounding and alarm connections

Minimum Qualifications

• Requires 2+ years of related experience
• Able to travel to support in-field operations
• Required to complete RP101, RP201, or Systems equivalent
• Strong knowledge of Microsoft Office suite and Teams
• Able to lift 135 lbs un-assisted
• Strong mechanical aptitude
• Able to work and demonstrate safe work procedures with hand and power tools
• Able to comprehend and compose documents such as customer correspondences, technical manuals, memos, and reports in English and/or French
• Able to perform math calculations and measurements
• High School Diploma or equivalent
• Strong organizational and planning skills
• Ability to identify and find solutions for complex problems
• A strong understanding of company procedures and policies
• Strong knowledge of our client’s and industry standards such as IEEE & Telcordia

Preferred Qualifications

• Advanced electrical understanding being able to identify and mitigate risks related to electrical circuits
• The ability to use test equipment and interpret the collected reading/data
• The ability to read electrical and construction schematics
• Post-secondary certificate or diploma or Red Seal Trade Certifications
• Ability to grow revenue with strong client relationships