E-Commerce Operation Specialist

工作内容

As E-Commerce Operations Specialist, reporting to senior team members, this position allows an entry-level candidate the opportunity to build their career in E-Commerce and to accumulate knowledge for analyzing, development, management, and monitoring of advertising campaigns across multiple search engines and marketplaces. You have a passion for E-Commerce and have a drive to optimize processes.

RESPONSIBILITIES:

• Come up with new strategies and ideas to drive product sales.

• Write product description for current and new products and upload photos.

• Update cross-references and new prices for listings.

• Manage inventory level and package product based on customer’s request.

• Review reports to determine availability of stock to update or pause listings.

• Manage technical component of listings and ensure 100% uptime.

• Monitor negative reviews and make all possible efforts to increase product star ratings.

• Keep up-to-date with seller trends and mechanics.

• Report on performance and provide plan of execution during regular meeting with executives.

• Resolve all marketplace related issues and form relationship with the Marketplace Account Managers.

• Other duties as assigned.

COMPETENCIES:

• Post-secondary or equivalent education in business, office administration, information technology, or marketing.

• Knowledge of Google Analytics or other web analytic platforms an asset.

• Must have strong attention to detail.

• Must have a working knowledge in Microsoft Office. Knowledge in Adobe Photoshop is an asset.

• Must have a strong ability to analyze and interpret data and make decisions based on the results.

• Must be fluent in English and have strong verbal and written communication skills to complete job duties.

• Qualified candidates without direct experience are encouraged to apply.

Job Type: Full-time