Delivery Executive, Google Cloud (English, French)

About the job

Google Cloud teams work with schools, companies, and government agencies to make them more productive, mobile and collaborative. You will oversee all aspects of the Google Cloud sales process, improving it with your insightful data analysis, troubleshooting, and seamless cross-functional teamwork. Your strategies ensure that companies new to Google products get the highest quality customer support and that the Google Cloud program overall is kept on the cutting edge.

Google Cloud Professional Services exists to bring specialist expertise around Google Cloud products, services, and the supporting practices which make their adoption successful. On this team, you’ll engage directly with customers and key Google partners to deliver, design, build, and advise customers on the best way to transition to Google Cloud. In this role, you will specialize in the program management, governance, and orchestration of large-scale cloud transformations. This will involve supporting customers and internal teams from pre-sales through delivery and execution of Google Cloud and Customer transformation programs.

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Articulate and enable the path to digital transformation, technology adoption, and cloud transformation for strategic pursuits including workload prioritization, organizational and cultural readiness, capability adoption, and goal clarification.
  
• Maintain key accountability into customers at board/executive-level to ensure program realizes financial benefits, business objectives, and transformational outcomes.
  
• Define the overall governance model and services delivery plan for the account and establish a cadence to manage the ongoing delivery of the plan.
  
• Lead the delivery of multi-functional, large-scale Google Cloud transformation projects where Google is prioritized, as well as manage a partner ecosystem (product and services).
  
• Manage the presales scoping lifecycle, customer requirements, and regularly track them to meet the expected outcomes and timelines, stakeholder communication, relationship management, and building mitigation plans as the program evolves.