Corporate Receptionist

Corporate Receptionist
Part Time - Contract (Internal Posting)

Conservation Halton was created to protect, restore and manage the natural resources in our watershed but we have grown to become so much more. Today, we protect our communities and conserve our natural environment through planning, education and recreation and to support our partners in the creation of sustainable communities within our watershed.

We believe that diverse backgrounds and unique perspectives make us stronger. Conservation Halton is committed to be an equal opportunity employer, creating an inclusive work environment and encouraging employees to be their most authentic self, no matter their ethnic background, religious beliefs, age demographic, gender expression, sexual orientation, physical ability, mental health or general appearance.

Four years ago, Conservation Halton started a process of transformation through our strategic plan, Metamorphosis. That strategic plan was an important first step for us to better understand the needs of our community and lay the groundwork for what needed to be done. Metamorphosis has now reached its end, but it is more important than ever for us to plan for the future. Our new strategic plan, Momentum, positions us to use the improvements and achievements we have made to carry us into the future for a more green, resilient, connected tomorrow. We are looking to build our team with the kind of inspired, ambitious, and strategic people that are not satisfied with the status quo, are excited by the opportunity in every challenge and are driven by meaningful, measurable results. If you are looking to join an environmentally-focused and socially-conscious community organization, then we are looking for you!

Your Opportunity

The Corporate Receptionist position is responsible for providing corporate reception services to public stakeholders and internal business partners. Located at Conservation Halton’s administration office, shifts will include 1 day (7 hours) per week and vacation coverage on an as needed basis.

• Greets, directs and provides superior front-line customer service to the public in a courteous and professional manner.
• Assists visitors with inquiries and needs in person, by phone and by email
• Maintains confidential information in accordance with the Conservation Halton Privacy Policy
• Process various administrative sales using Siriusware Point of Sale software
• Processes sales of annual park passes through the Park Pass System and assist members of the public with inquiries and transactions.
• Processes information requests made by various partner organizations
• Mail opening and distribution in accordance with CH Mail Opening Policy and applicable SOPs
• Coordinates and processes outgoing mail, parcels, and courier services
• Works with telecommunication system by following guidelines with support from the IT and Communications teams
• Data entry assistance for financial services, including updating a weekly cheque register
• Responsible for communicating visitor needs to internal departments by documenting and relaying inquiries, irregularities, and continuing needs
• Process, order and distribute all office supplies for the administration office
• Performs duties in accordance with Conservation Halton’s safety policies and procedures and the Occupational Health and Safety Act

Your Qualifications

The preferred candidate will have completed a college diploma in Administration, or equivalent experience, with the following skills, experience, and abilities:

• Knowledge of cash handling and Point of Sale Systems
• Superior customer service skills
• Minimum 3 years related work experience in a customer service-based role is an asset
• Basic knowledge of the planning and permit process as well as knowledge of Conservation Halton parks and services is an asset
• Accounting knowledge, analytical skills, and data entry skills an asset
• Strong communication skills both written and verbal
• Strong computer skills: Microsoft Access, Word, Excel, PowerPoint and Outlook

Your Reward

• Starting at $28.46 per hour based on 7 hours per week and vacation coverage on an as needed basis
• You will work in an inspiring setting with views of the Niagara Escarpment and no traffic lights for several miles
• You will work with a creative, talented and solutions-focused team
• You will work for an organization that provides flexible work arrangements and places tremendous value on professional development and wellness of its employees
• Free access to Conservation Ontario parks
• Season passes and lift tickets for the Glen Eden ski and snowboard area
• Discounts on Conservation Halton services, food and merchandise

Our Core Values

Diversity and Inclusion - We endeavor to understand, accept and appreciate the value of our differences and encourage authenticity.
Learning and Innovation - We embrace the need for continuous improvement, the opportunity to learn from
others and the benefits of sharing knowledge.
Person-Centered Service - We make people a priority through customer-centred engagement, predictive problem-solving and high-quality service.
Collaboration - We seek out and trust in the skills, expertise and experience of others in order to achieve our common ambition.
Sustainability - We consider the environmental impact of everything we do and always keep future generations in mind when making decisions.
Integrity - We make decisions with accountability, transparency and a strong sense of personal responsibility for our choices and actions.
Resilience - We are positive and proud of our ability to quickly and effectively respond to change.

To Apply

Please email your application to careers@hrca.on.ca by February 18, 2022

Your application should include:

• Your resume and cover letter in one pdf document
• Reference your name and the position title in the subject line

We thank all applicants for their interest however only those selected for an interview will be contacted.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Conservation Halton will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.

Personal information provided is collected under the authority of The Municipal Freedom of Information and Protection of Privacy Act.