Client Service Listing Manager

工作内容

The Opportunity (Client Service Listing Manager)
A top performing real estate team operating out of Guelph, Ontario currently has an exciting opportunity for a Listing Manager to join their team of dynamic realtors. The successful candidate will be responsible for increasing the number of listings through follow-up, prospecting, and nurturing past clients by using their effective communication and customer service skills.

Real Estate Team
This group has been a top producing team for several years. They utilize the latest staging techniques and social media strategy to deliver comprehensive services tailored specifically to their clients’ needs.

Key Responsibilities
· Work directly with top realtors to source new listings
· Gather and compile feedback from open houses and distribute it accordingly
· Assist with the Comparative Market Analysis (CMA process) by fielding calls from prospects,
booking appointments and completing corresponding administrative documents
· Onboarding of new listings
· Answering questions about property information
· Update client files electronically
· Follow up with clients as per an agreed-upon schedule and book appointments as appropriate
· Provide outstanding customer service by responding to client inquiries in a timely manner, through
phone and email
· Manage client recognition program, including thank you gifts and anniversary cards
· Manage client newsletter lists
· Additional duties as assigned

Skills and Qualifications
· High school or Post Secondary degree
· 2 years of related work experience, specifically in administration and client service
· Friendly and outgoing with the ability to establish and maintain client relationships
· Expert telephone skills
· Detailed oriented with the ability to produce quality work
· Strong computer skills - expertise in MS Office
· Strong team player
· Organizational skills with the ability to multi-task
· Ability to work in a fast-paced environment and meet deadlines
· Typical work week is Monday through Friday, 9 am – 5 pm
Expected start date: 2021-04-01

Job Type: Permanent
Salary: $20.00-$23.00 per hour
Location: Guelph/Kitchener/Cambridge

Job Types: Full-time, Permanent

Salary: $20.00-$23.00 per hour

Schedule:

• Monday to Friday