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水平: Entry level
工作类型: Full-time
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工作内容
SummaryMaintain excellent customer service and checkout area for prompt and accurate processing of the customer’s order.
Duties & Responsibilities
CUSTOMER SERVICE
- Provides excellent customer service and positively engages with all customers
- Maintains a neat and organized checkout area
- Greets all customers and displays warm demeanor
- Accurately scans or enters product data
- Accurately accounts for cash and coupon, lottery, and PC Optimum
- Asks for customer’s PC Optimum Card during each transaction
- Answers enquiries regarding location of product, rainchecks, refunds, PC Optimum
- Ensures proper documentation completed with respect to customers receipt and return of goods
- Completes merchandising tasks as directed and maintains efficient flow of merchandise from backroom to sales floor
- Merchandises and maintains designated areas (i.e. facing, signing, labeling, etc)
- Advises appropriate person regarding stock outs/shortages
- Performs stock counts and orders for designated areas
- Ensures loss prevention Standards are followed
- Controls cash, lottery, and stamp inventory in accordance with prescribed cash handling policies and procedures
- Maintains proper security of cash and merchandise
- Presents proper image to the public in accordance with Uniform Policy and Dress Code Guidelines (i.e. clean appearance, approved uniform, name badge)
- Complies with all store policies and procedures
- Ensures the standards of housekeeping and image are maintained
- Perform other duties as required
- Completes all training and new initiatives on SDMU
- Planning, Judgement and Decision Making
- Balance teamwork and efficiency in processing the customer order
- Organization and neatness
- Cope with register and credit authorization issues
- Determine customer satisfaction
- Efficiency in processing the customer order
- Troubleshoot cash issues
- Strong computer and register skills
Detail oriented
- Ability to provide a proactive approach in customer service and problem-solving
- Effective verbal and written communication skills
- Ability to work independently
- Ability to function as part of the team in a fast paced environment
- Commitment to providing customer service
- Ability to work flexible shifts which may include nights and weekends
- Ability to lift up to 50 pounds
- Ability to climb ladder
J2WRTL
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最后期限: 27-07-2024
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