Business Banking Operations Representative - 18 Month Contract

工作内容

Why Meridian?

At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.

Find our story here: About Meridian

Our Business Banking Practice:

At Meridian, our vision is to be recognized as the financial institution that has the most local impact, supported by a purpose-driven Value Proposition to our Members.

We take the time to get to know our Members’ business, anticipate their needs and provide customized solutions. After all, our obligations are to our Members, not shareholders, and we take to heart the best interests of our Members and communities we serve! We’re passionate about what we can do for their business and we’re empowered to leverage our local autonomy to meet their unique needs.

In addition to building customized solutions for business, we offer full service commercial banking solutions, including a wide selection of daily banking products, complementary lending services, cash management solutions, as well as insurance and investments

Your role as a Business Banking Operations Representative you will:

Frequent contact with Delivery staff and some Member interaction is required. The Business Banking Operations Representative will be required to accurately prepare business documentation in support of the account opening process and lending fulfillment. There is frequent requirement to liaise with other Meridian employees, Members and external contacts. Incumbents will have the opportunity to contribute to the growth of the overall delivery of Business Banking Services that could lead to other career opportunities.

• Provide support to the Delivery Network staff in the sale and fulfillment of all business solutions and communicate with external partners to support fulfillment requests for Members.
• Demonstrate a collaborative approach to working with internal partners such as Operations, CCM, Branches, Adjudication, and Risk to ensure timely and accurate fulfillment of solutions for Business Members.
• Demonstrate a good working knowledge of lending processes through preparing a variety of documents related to and in support of deposit/online banking products as well as SB Lending solutions, ensuring full legislative compliance
• Accurately fulfill business solutions in the Ovation Banking system as required
• Focus on the highest quality Member service, ensuring alignment with overall Meridian and Business Banking goals and objectives and search for new and better ways to process work that will enhance the Member experience and provide efficiencies by providing the service or transactions
• Works collaboratively in a team environment with peers and colleagues throughout the delivery system by sharing best practices
• Ensures all documentation in relation to Business lending are completed and submitted in an accurate and timely manner in accordance and compliance with all corporate policies, procedures and legislative requirements
• Demonstrate a commitment to continuous learning and development by actively participating in learning initiatives, maintaining awareness of changing economic/marketplace influences, industry trends/data, mentorship of peers and sharing knowledge and learning
• Promote Meridian Credit Union in your community by participating and being involved in community activities or events while demonstrating the Company values
  
  

How you will succeed:

• 1-3 years progressive experience in Business Banking, sales/service in a banking, finance environment or like field
• Subject matter expert in Business Account opening PNP(s)
• Flexible to support branch extended hours and rotation for Saturday coverage
• Background education in accounting, finance, commerce, business administration, or equivalent would be an asset
• General understanding of aspects of deposit/cash management business services would be an asset.
• Good analytical, relationship, interpersonal, communication, and team skills
• Solid business acumen coupled with a demonstrated ability to initiate action to achieve results and meet deadlines while respecting fundamental corporate values
• Ability to work independently with confidence and strong commitment to Member service
• Strong personal commitment to professional development
• Computer literate in a windows environment
• Strong ability to be task oriented and manage to tight timelines around document preparation and execution.
• Resolve routine to moderately complex problems or issues using standard operating principles escalating where appropriate
• Develop ability to independently identify routine and general problems or issue
• Effective and professional communication is required both internally and externally in written and verbal forms.
  
  

Join us! Our team works in a (hybrid, in office) environment at 3330 Bloor Street West, Toronto OR 75 Corporate Park Drive, St. Catharines.

Meridian has a remote work policy that allows flexibility for employees to work remotely but also requires regular time in the office for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues and your leader which is very important to us.

What’s in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success.
• We provide you with the tools and technology needed to delight your candidates and clients.
• You’ll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world
• Hybrid work arrangements with in-person office time to collaborate, innovate and form relationships with your colleagues
• This isn’t your typical "corporate" job. We work hard and we have fun.
  
  

Our Story:

Meridian is Ontario’s largest credit union, and second largest in Canada, helping to grow the lives of our more than 360,000 Members. Meridian has more than 75 years of banking history and is 100% owned by its members. With 89 retail branches and 15 Business Banking Centers across Ontario and $ 30B in assets under management, Meridian offers a full range of financial products and services to its retail, business banking and wealth members. With over 2000 employees and corporate offices located in Toronto and St. Catharines, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve. Our plan is to build on our momentum as we deliver on our purpose - helping our members achieve their best life.

Our Commitment To You

Meridian is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Meridian Credit Union.

Follow us on Twitter at

@MeridianCareers

Connect with us on LinkedIn