Bilingual Customer Service Representative

工作内容

Randstad is Hiring Bilingual Customer Service Representatvie for a company in the Financial industry in Montreal!

Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!

This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!

Permanent and full time opportunity starting as of September 7th,

What(Job title)?

• Bilingual Customer Service Representative (Call Center Setting)
  
  

Where?

• Work from home (Must be in Quebec)
  
  

When?

• Training starts September 7th
  
  

Hours of Operation:

Monday - Sunday

7 AM - 11 PM (rotational shifts)

Pay rate:

$17/hour

Advantages

• One of the fastest growing call centres in Canada
• Opportunity to gain call center experience and customer service experience
• Opportunity to work in the financial industry
• Great work culture & work/life balance
• Career progression opportunities!
  
  

Responsibilities

• Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support.Â
• Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.
• Update customer account information
• Respond to customer inquiries in a pleasant and professional manner.
• Analyze customer inquiries and identify solutions
  
  

Qualifications

• Excellent communication skills in English and French, verbal and written
• Previous experience in Customer service is required
• Strong problem-solving skills
• Tech savvy and working knowledge of computers
• Full time and flexible availability
• Wired internet connection (Ethernet cable)
  
  

Summary

Bilingual Customer Service Representative

Work from home (Must be in Quebec)

Permanent and full time opportunity starting as of September 7th 2021

Monday - Sunday

7 AM - 11 PM (rotational shifts)

$17/hour