Assistant Housekeeping Manager

工作内容

Creating an engaging work environment for team members. The standards, values and organizational skills you model as Assistant Housekeeping Manager will inspire your team and not only to ensure outstanding guest rooms, public areas and KurSpa areas, but to also grow their careers with Sparkling Hill.

Report to:Housekeeping Manager and other Hotel Management

Staff accommodation is available on site in double rooms for full time Sparkling Hill employees, working 40 hours per week.

Perks & Benefits:

Sparkling Hill team members get to enjoy a variety of perks & benefits which we provide as a thank you for hard work and dedication. Perks and benefits include:

• Deeply discounted room rates available to team members
• Discounts on gift shop retail, food and spa treatments
• Extended health benefits
• Monthly gas cards
• Career growth opportunities in the form of promotions and department transfers to expand your knowledge and exposure to the industry

Duties Include, but are not limited to:

• Manager the department in the absence of the Housekeeping Manager
• Consistently offer professional, friendly and engaging service
• Assist in managing the day-to-day operation of the department to ensure service standards are followed
• Maintain all guest rooms, public areas and heart of the house areas (KurSpa); ensuring that the highest standard of cleanliness is met
• Ensure good communication within the housekeeping department and with other departments
• Maintain the confidentiality and integrity of inter-departmental communications and documents
• Assist in maintaining an up-to-date inventory of linens and cleaning materials as well as placing regular orders with suppliers
• Assist with biweekly payroll reporting of the Housekeeping Department
• Prepare documentation and training for new employees
• Assist with creating staff schedule and entering into TimeTrex
• Create daily assignments for Room Attendants & Supervisors
• Conduct room inspections and ensure service standards are followed
• Report necessary maintenance items
• Address guest concerns and react quickly - notifying proper departments as required
• Assist the Housekeeping Manager in achieving departmental targets and goals in a financially responsible manner
• Attend scheduled departmental meetings
• Follow departmental policies and procedures as well as all safety and sanitation policies
• Other duties as assigned

Requirements:

• Previous leadership experience required
• Computer literate in Microsoft Window applications required
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• University/College degree in a related discipline an asset

Qualified applicants may submit a detailed resume and cover letter to Ms. Glorija Toplak, Assistant General Manager. Only candidates selected for an interview will be contacted.

Job Types: Full-time, Permanent

Benefits:

• Dental care
• Disability insurance
• Discounted or free food
• Extended health care
• Flexible schedule
• Life insurance
• Paid time off
• Store discount
• Vision care

Schedule:

• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• Vernon, BC V1H 2K7: reliably commute or plan to relocate before starting work (required)

Work Location: In person