Administrative Assistant

工作内容

Start 2022 in an exciting career with a growing company!!

Are you looking for a challenge? Do you want to be part of a team that will support and appreciate your contributions?

We have an exciting new full-time opportunity for an innovative personality.

You are a highly motivated, warm, and outgoing person who is looking for a challenge with room to grow.

We are seeking a Full-Time Administrative Assistant to help shape a new division. If you are up for the challenge, come join our team.

What We Offer:

• Competitive Salary, dependent on qualifications
• Life Insurance & Disability Insurance (after 3 months)
• Great Health Benefits including Health Spending Account as well as (After 3 Months)
• Company Pension Plan after one (1) full year of employment
• Free Parking
• Employee Assistance Program
• Wellness Program
• Staff Events
• Supportive Team Environment
• Progressive Company Culture
• Growth Potential

The role:

The administrative assistant, under the direction of the Hospitality Manager will assist with the weekend and after-hours operations of the short-term rental division of Thorwin Properties with a goal to provide customer satisfaction and maximize the obtainable revenue. Upon successful completion of 3-month probationary period, there will be a wage increase review.

Essential Functions (Duties include but not limited to):

Creation of Short-Term Rental apartment homes

• Assist with arrangements relating to the delivery and set up of all required items to furnish the STR apartment home.
• Assist in the purchase of small accessory and amenity items for STR apartment homes as needed
• Arrange lock change for keyless entry system.
• Assist with the creation and delivery of welcome package for each STR apartment home
• Program keyless door entry codes for guests at each community

General Clerical Duties

• Photocopying, scanning, faxing, mail distribution and filing.
• Organizing and saving documents to shared sites
• Scheduling appointments and meetings for the STR team
• Attending and recording meeting minutes for the team meetings
• Ensuring the STR reports are accurate on a weekly and a monthly basis

Document Creation

• Creating and formatting forms and templates
• Creating memos, letters and reminders to guests.
• Prepare and send invoices, reports and other relevant document top Finance department when required.

Data Entry

• Entering guest notes and new unit data into Guesty Property Management System
• updating of the VACATES report and ensuring that the vacancy loss is accurately tracked
• Complete and send, meeting minutes, updated schedules and other relevant documents to the Short-Term Rental Team
• Maintaining the keyless lock system

· Other duties as assigned

Accountability

• Attend, be prepared for and participate in all meetings
• Accurately complete all necessary documentation (electronic and paper based) associated with the position in a timely manner

• Uphold the Company Mission, Vision and Value statement
• Ensure all STR apartment homes are turned over to new guests meet the standards of Thorwin Properties in cleanliness and repair.
• Report daily regarding issues related to the STR portfolio to the Hospitality Manager
• Attend, be prepared for and participate in all weekly meetings.
• Accurately complete all necessary documentation (electronic and paper based) associated with the position in a timely manner.
• Uphold the Mission, Vision and Value statement of Thorwin Properties.
• Maintain a professional and courteous manner with residents, visitors, contractors, and fellow employees.
• Ensure that all amenities and cleaning supplies inventory does not fall below the STR guideline for the item
• Other duties as assigned

Qualifications:

Experience:

• 1-2 years hospitality or property management experience
• Airbnb or Short-term rental experience an asset

Knowledge, skills, and abilities:

• Must have the ability to follow oral and written instructions and be able to maintain effective and cooperative working relationships.
• Must be organized and pay attention to detail.
• Ability to work independently and manage time effectively.
• Be able to use a mobile internet device or smartphone for texting and emailing.
• Must possess general understanding of WORD, EXCEL, OUTLOOK
• Must be physically able to climb stairs.
• Post-secondary education in Business administration, related field, or equivalent experience

Other

• Valid Driver’s License and vehicle required.
• Be available to deal with guest inquiries and issues evenings and weekends.
• : Full-time, Permanent

Thorwin Properties celebrates diversity and strives to create and maintain an all-inclusive environment for employees.

Job Types: Full-time, Permanent

Additional pay:

• Overtime pay

Benefits:

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Wellness program

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Education:

• DCS / DEC (preferred)

Experience:

• administrative assistant: 2 years (preferred)

Licence/Certification:

• Class 5 Licence (required)