Writer and Consulting Analyst

LifeWorks

View: 161

Update day: 17-05-2024

Location: Toronto Ontario

Category: Consulting / Customer Service

Industry:

Job type: Full-time

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Build a meaningful career
At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives. The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting impact on the health, financial security and productivity of 24,000 workplaces.
Our team is responsible for advising clients on all aspects of communication and change management related to mental health and wellbeing, along with HR programs such as pension and savings plans, benefits and wellness programs, compensation, absence and disability management, and employee assistance programs.

The Writer and Communication Consulting Analyst is the primary content developer and is responsible for project management and client relationship management in collaboration with senior team members.
Join TELUS Health’s Communication & Change Management Solutions team and you’ll become part of a close-knit group of professionals who hold each other up, love solving problems, and thrive on getting things done, together.

In this role, you will be supporting some of Canada’s leading companies and working with senior decision makers in Human Resources (HR) to execute on the communication and change management strategies you help develop. It’s challenging, meaningful and fast-paced work. It’s also incredibly rewarding. Each new project is a fantastic opportunity for growth and for celebration when it wraps up (we excel at that part too)! If we sound like a team you’d like to work with and an environment where you think you’d fit right in, get in touch!
Responsibilities include:
Implement communication and change management strategies for multiple target audiences using various media
Research and develop communication and change management materials for various audiences, including, but not limited to, reports, newsletters, booklets, infographics, posters, videos, presentations, and microsites
Provide consulting advice and subject-matter expertise to clients related to the communication of mental health and wellbeing, pension, benefits and total rewards programs
Attend and facilitate client meetings/calls
Develop and conduct surveys to identify the interests and concerns of audiences
Evaluate/measure effectiveness of communication and change management strategies and deliverables
Develop and enhance current processes for serving communication and change management solutions clients
Serve as primary resource for client teams for securing and coordinating supporting services, such as design and translation
Develop accurate budgets and realistic project timelines to ensure successful completion of projects and adequate financial management
Performs other tasks and special projects, as required
Requirements
  • University degree in communication, journalism, public relations or similar
  • Graduate studies in writing/communication an asset
  • Minimum 2 years’ experience working in communication
  • Experience communicating mental health and wellbeing, pension, benefits and total rewards programs an asset
  • Experience in a consulting firm an asset
  • Strong ability to translate complex concepts into simple, engaging communication content
  • Superior project management, research and presentation skills
  • Exceptional customer focus and strong business acumen
  • Excellent problem solving and analytical skills
  • Ability to manage multiple tasks while ensuring attention to detail
  • Excellent organizational skills, flexibility, ability to work both independently and in a team setting
  • Superior Microsoft Office skills, in particular Word and PowerPoint presentation design skills
#LI-JL1
Where permitted by law, LifeWorks employees must be fully immunized to access a LifeWorks office or customer premises.
Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to
talentacquisitiononboarding@lifeworks.com
Fulfilling work that matters
LifeWorks is in the business of helping organizations help their people and in the process, we strive to elevate ours. We’re always looking for talented professionals and strategic leaders looking to make a difference in the lives of the people we serve. We appreciate the interest of every applicant; however, we contact only those selected for an interview.
At LifeWorks, we are committed to putting our people first. Our priority is to optimize the health and productivity of our people. In light of COVID-19, our company continues to monitor the global situation and following local guidance in each of our communities to ensure the health and wellbeing of our employees. Safety is our highest priority, and while the goal is to ultimately return to the office, we are currently working remotely and are connecting with candidates through virtual interviews, recruitment events, and information sessions. We are excited to connect with you virtually, and look forward to receiving your application.
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Deadline: 01-07-2024

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